KMBH C6500 Registration off front to back on 12X18 100# gloss paper

[Ianizer]

Re: KMBH C6500 Registration off front to back on 12X18 100# gloss paper

I, are you saying front to back registration is achievable on the C6500 and can be maintained throughout the run on 150gsm stock? If this is true, I'm going to start a fire.

Is this a trick question?
If it couldn't, I'd be barbequed.

Of course... you have to actually do huge! My customers would not stand for that.

BTW, I don't recommend starting any fires. It's irresponsible and illegal and the authorities generally frown on that sort of thing.

Please understand this. If you are in sales and adopt this talk track with customers you will incur the ire of your service techs and possibly the wrath of your service manager, not to mention doing your customers a disservice. K-M applies those tellerances for a reason.

My post is directed at techs with a genuine skew/registration problem. To say a 4mm shift is acceptable on basic stock... well, I just don't know if I buy it.

Btw, the customer I mentioned? I put the onus on him to adjust registration. It's a production color machine. It's a print shop. He needs to know how to use the image-shift in CWS.

-I

[Desert Rat]

Re: KMBH C6500 Registration off front to back on 12X18 100# gloss paper

Ianizer,
You are right the customer in a full on print shop environment needs to be able to do all of the
adjustments required of the operator.
And that is what this customer did. They figured it out. I had provided all the operator books
and they looked it up and figured it out.
Also, this whole sale was jinxed from the start. I did not have the opportunity to asemble
all the pieces in a shop for testing. I got the main copier/printer and the saddle stitch finisher.
Later came the booklet maker, the folder and the large two tray paper feed.
We got the sale because we could deliver sooner and for less. A rush job.
When I got it all assembled the icons for the booklet maker were grayed out and could not
be selected.
The tech from the dealer we got the machine from came out twice, he changed boards in the
sd unit and in the printer. No good. We upgraded all the firmware for all the units. I double
check the installation twice.
Meanwhile the customer had a service contract from a different vendor put on the machine
we just sold.
They seemed unusally quite considering the one main piece they wanted to use was not working.
We suspect the other company knew what to do to make it work and told the customer. Who
just pretended for a few months that it was not working, when along it was. Now she has to
finish paying for all the units.
So, I'm thinking I may not get a chance to see this one through to a conclution.
I am thinking that even tho this accessory can be installed on the BH105, the install instructions
say it can also be installed on the BH C6500.
I have another customer with one of these, but without the folder and booklet maker.
So I'm sure I will have another question or two before long.

Thanks for your help,

DR

[Ianizer]

Re: KMBH C6500 Registration off front to back on 12X18 100# gloss paper

...A rush job...

Aren't they all...

I feel your pain. The above system I mentioned was placed in one location, then the customer decided they wanted to move it...

Move it? Uh...
That was fun.

BTW, if you look at the peripherals I mentioned, that was sold as an unauthorized configuration not supported by the driver. The customer has had to manually install accessories based on what they wanted to do... We finally got an updated driver that works now.

It's a good box, IMO, but needs to run. I'm scratching my head over the whole registration/skew thing; it should be a solvable issue.
Keep us posted.

-I

[Desert Rat]

Re: KMBH C6500 Registration off front to back on 12X18 100# gloss paper

I,
This other customer has a C6500 with the large two drawer paper feeder
and the saddle sitich finisher.
I have only taken two calls both were the toner recovery augar was binding.
The first time it was just chucks the last time the toner melted right at the end
before it drops into the toner bottle. I chisled it out and ordered the little seal
at the end. It looked like it's rounding out. It still works fine, but if this should
return I can replace the seal. It was cheap enough.

Thanks for you input, I'm sure we will talk again

DR

[Ianizer]

Re: KMBH C6500 Registration off front to back on 12X18 100# gloss paper

I,
This other customer has a C6500 with the large two drawer paper feeder
and the saddle sitich finisher.
I have only taken two calls both were the toner recovery augar was binding.
The first time it was just chucks the last time the toner melted right at the end
before it drops into the toner bottle. I chisled it out and ordered the little seal
at the end. It looked like it's rounding out. It still works fine, but if this should
return I can replace the seal. It was cheap enough.

Thanks for you input, I'm sure we will talk again

DR

Look forward to it.

DR, solidifying/clumping toner in the waste system screams of an airflow issue.
At least a very high humidity area. What-- are you in Florida?
Please don't scrimp on filters. (We used to delete the rear box dust filters on 8050/C500, but just keep them cleaned/replaced on the 6500.)

Are you familiar with reaching the right-side toner filter? It's a filter box just beside, and to the copier-rear side of the (with PFU, now unuseable) bypass tray...
You may wish to clean and rotate the paper filter battery to gain a little extra life, but give them attention you must.

-I

[Desert Rat]

Re: KMBH C6500 Registration off front to back on 12X18 100# gloss paper

I,
I am familar with that filter. I will mention it to the customer. I will look through the book for
the rest filters and let the customer know we need to change them.

Thanks

DR