Hello
we have deployed our konica printer via group policy to around 20 machines but 5 affected machines have no finishing options (in the properties where there should be 8 tabs but they only have 2 "layout" and "paper quality" ) as they have no finishing options they cannot collate/ staple and use other functions of the printer.
it is a strange error as it is only affecting a handful of computers. i have tried redeploying the printer and using different drivers, rebuilding the machines but it has had no affect.
as it is only affecting a small amount of machines im thinking its a profile problem (running win 7 32b) but i could really do with some help if anyone has any ideas
thanks in advance
we have deployed our konica printer via group policy to around 20 machines but 5 affected machines have no finishing options (in the properties where there should be 8 tabs but they only have 2 "layout" and "paper quality" ) as they have no finishing options they cannot collate/ staple and use other functions of the printer.
it is a strange error as it is only affecting a handful of computers. i have tried redeploying the printer and using different drivers, rebuilding the machines but it has had no affect.
as it is only affecting a small amount of machines im thinking its a profile problem (running win 7 32b) but i could really do with some help if anyone has any ideas
thanks in advance