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Had one do the same thing, talked to tech support and they had us try clutches, sensors, fuser, prcb, and finally they sent a new replacement machine to us.
Have you tried flashing it. You can get it right from KM's website. It available to end users as well.
Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.
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