I'm working on a Biz421 that says that the pc407 can't be used at this time. I popped the tray open from the back and closed it and it works for now. I had this happen on the same model about a year ago and I upgraded the firmware and haven't had a problem since. The machine im working on now has V21 and a new CF card, which was replaced about 3 weeks ago. My question is, should I go ahead and reflash or is there something else that I'm missing. Thanks
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When this message appears, there will also be an exclamation point icon along the bottom of the screen. Touching it will give you a list of the reported error codes that caused the trouble. When an error occurs relating to a particular feature, the machine will disable that feature to prevent further damage/issues, yet remain functional so the machine is not completely down. Deal with those error codes, and you should be fine. However, it NEVER hurts to reflash a machine, especially if it is doing weird things. LIke I always say, if it's doing something illogical, update the logic. Even if it is already at the latest firmware level, the firmware on the machine may have become corrupted.
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