bizhub c220 need animation guide movie file

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  • alsi5
    Technician

    50+ Posts
    • Sep 2010
    • 51

    #1

    bizhub c220 need animation guide movie file

    Hi, I've just get from my machine "No animation guide data available. Contact your administrator". I have newest firmware (Polish) but can't find file movie.exe needed to repair this thing. Please help...
  • richd
    Technician
    • Aug 2009
    • 49

    #2
    Should be on the infohub if you have access ?

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: bizhub c220 need animation guide movie file

      This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from



      Paul@justmanuals.com

      Comment

      • alsi5
        Technician

        50+ Posts
        • Sep 2010
        • 51

        #4
        Re: bizhub c220 need animation guide movie file

        I have access but can't find

        Comment

        • rangertech
          Technician
          • Jun 2011
          • 40

          #5
          Re: bizhub c220 need animation guide movie file

          you must download file animation movie.exe from kmsupport and then input that file to machine with usb flash.

          Comment

          • Ianizer
            Trusted Tech

            250+ Posts
            • Jul 2011
            • 380

            #6
            Re: bizhub c220 need animation guide movie file

            It's under Special Firmware, alsi5.
            -I
            My name Peggy.
            You got problem?

            Comment

            • alsi5
              Technician

              50+ Posts
              • Sep 2010
              • 51

              #7
              Re: bizhub c220 need animation guide movie file

              I have put polish firmware into machine. Did it work if i get english movie.exe? Because there isn't movie for polish language... ;/

              Comment

              • Ianizer
                Trusted Tech

                250+ Posts
                • Jul 2011
                • 380

                #8
                Re: bizhub c220 need animation guide movie file

                Originally posted by alsi5
                I have put polish firmware into machine. Did it work if i get english movie.exe? Because there isn't movie for polish language... ;/
                Movie data controls animation, so I would imagine it's international. -I
                My name Peggy.
                You got problem?

                Comment

                • alsi5
                  Technician

                  50+ Posts
                  • Sep 2010
                  • 51

                  #9
                  Re: bizhub c220 need animation guide movie file

                  English
                  French
                  German
                  Italian
                  Japanese
                  Spanish

                  These languages are supported for this version on firmware (newest)

                  Comment

                  • Ianizer
                    Trusted Tech

                    250+ Posts
                    • Jul 2011
                    • 380

                    #10
                    Re: bizhub c220 need animation guide movie file

                    ... I might add, I'm mildly concerned about your configuration. Didn't know IC-408 was supported on C6500... I'll just verify in a few minutes... -I
                    My name Peggy.
                    You got problem?

                    Comment

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