Konica 7115 black line in top of page

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  • groovy
    Trusted Tech
    100+ Posts
    • Apr 2009
    • 179

    #1

    [Misc] Konica 7115 black line in top of page

    Hi all,
    i'm having a strange issue on a konica 7115.
    My customer called us asking for a maintenance because copies has a horizontal black line on top of page in the main direction.
    So i have changed developer, drum and wiper blade.
    After all, the black line is still here.
    I can see this black line on the drum, but when i turn it manually the wiper can wipe out it.
    For a test purpose, i re-changed the doctor blade: same issue.
    So i've changed the entire imaging unit: same issue.
    At start the black line was 4 cm huge (2 inches) now is less huge (1cm) but is still here

    PS: the ds collar on the side of line are broken...
    Last edited by groovy; 08-03-2011, 03:03 PM. Reason: More infos
  • SmellsHot
    Head Tech

    500+ Posts
    • Dec 2009
    • 512

    #2
    Re: Konica 7115 black line in top of page

    Does it do this on internal prints???
    If not, then you need to clean the scanner mirrors. A very common issue on this model.
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

    Comment

    • groovy
      Trusted Tech
      100+ Posts
      • Apr 2009
      • 179

      #3
      Re: Konica 7115 black line in top of page

      Thank you for your quick reply.
      Now i'm testing the whole copier system, but today morning i've tried to test the printer system only (via the F12 test on the service menu) and the black line was still here.
      Note: the line was Huge (2" on the top of the page in main direction at the side of the rear panel) now is 1" HUGE but is still here.
      I can see the defect on the drum when i open the right door, but when i turn the drum manually the wiper blade wipes out.

      Comment

      • groovy
        Trusted Tech
        100+ Posts
        • Apr 2009
        • 179

        #4
        Re: Konica 7115 black line in top of page

        More Infos:
        just tried a test run (F-1 in the tech. rep. menu) withour printing: black top border problem is still here

        Comment

        • groovy
          Trusted Tech
          100+ Posts
          • Apr 2009
          • 179

          #5
          Re: Konica 7115 black line in top of page

          This is the result
          Scan6165.pdf

          Comment

          • mrwho
            Major Asshole!

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 4305

            #6
            Re: Konica 7115 black line in top of page

            If you take a look at the drum, is there toner on it in the same spot where the line appears? It would appear that the developer unit is eating into the drum, similar to this thread about the 250/350 series. You'll need to either replace the entire IU or do some maintenance on the IU to replace the drum and the developing unit collars.

            Either that or you've got some charging problem.
            ' "But the salesman said . . ." The salesman's an asshole!'
            Mascan42

            'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

            Ibid

            I'm just an ex-tech lurking around and spreading disinformation!

            Comment

            • empiru
              Trusted Tech

              100+ Posts
              • Feb 2011
              • 229

              #7
              Re: Konica 7115 black line in top of page

              I think mrwho is right, you might have some charging problem there... isn't something "blocking" the charge wire?
              I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

              Comment

              • groovy
                Trusted Tech
                100+ Posts
                • Apr 2009
                • 179

                #8
                Re: Konica 7115 black line in top of page

                At least i've solved.
                That machine had more problems...
                1. On the developer unit i had to change the back (right) collar wich hold in place the developer roller.
                2. On the drum unit there are lots of toner buildup on the charge wire
                3. the wiper blade fixing was too far from the drum, so i had to replace the insulating foam on the left and the right side of the db, so it's more near the drum.

                Now the copier is reborn: very pretty copies!

                So, for better results:
                1. througly clean the corona, taking apart the corona grid and spend more time on cleaning the charge wire;
                2. take a very closer look to the DV collars and bushings and change the worn-out collar

                Comment

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