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You need to look at doing a firmware upgrade or replacing the MFP board.
Post a new thread with the exact symptoms and what you may have done already.
The print controller is part of the MFP board, but you can usually fix these machines with the same issue as you have discribed. Try the firmware upgrade first and see if that helps the machine.
Please don't ask me for firmware or service manuals as refusal often offends.
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