c300

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  • wcody76
    Technician
    • Jun 2010
    • 20

    #1

    c300

    hey guys i have c300 fax issue it can receive but cant send ive check the line its ok cause i have a HP inkjet connected that i can send and receive any help would grateful
  • minimerlin
    Senior Tech

    Site Contributor
    500+ Posts
    • Nov 2007
    • 851

    #2
    Re: c300

    Originally posted by wcody76
    hey guys i have c300 fax issue it can receive but cant send ive check the line its ok cause i have a HP inkjet connected that i can send and receive any help would grateful
    Are you using the correct fax cable for the c300? Did the machine work correctly and then the fault happened? You have not given much detail for any assistance to be given.
    Please do not PM me without asking first.

    Comment

    • SKTeK315
      Walter

      100+ Posts
      • Jun 2009
      • 142

      #3
      Re: c300

      Originally posted by minimerlin
      Are you using the correct fax cable for the c300? Did the machine work correctly and then the fault happened? You have not given much detail for any assistance to be given.
      Yes he has. He said, " HP fax, (TX & RX) " with no problem.
      Plz try harder. Tnx.

      Comment

      • minimerlin
        Senior Tech

        Site Contributor
        500+ Posts
        • Nov 2007
        • 851

        #4
        Re: c300

        Originally posted by SKTeK315
        Yes he has. He said, " HP fax, (TX & RX) " with no problem.
        Plz try harder. Tnx.
        Yes I did read that...BUT that refers to the HP! Not the KM Machine! If the wrong fax cables are used it can cause problems. I also asked if the C300 fax ever worked!
        Please do not PM me without asking first.

        Comment

        • nightshade
          Chromographic Supremesist

          100+ Posts
          • May 2007
          • 158

          #5
          Re: c300

          Originally posted by minimerlin
          Yes I did read that...BUT that refers to the HP! Not the KM Machine! If the wrong fax cables are used it can cause problems. I also asked if the C300 fax ever worked!
          I believe that KM uses a 2 wire plug on their fax kits, so you can use any standard phone line 2 or 4 wire and it wont make a difference.




          WCODY if you use the "off hook" mode do you get a dial tone throught the speaker?

          Comment

          • minimerlin
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2007
            • 851

            #6
            Re: c300

            Originally posted by nightshade
            I believe that KM uses a 2 wire plug on their fax kits, so you can use any standard phone line 2 or 4 wire and it wont make a difference.




            WCODY if you use the "off hook" mode do you get a dial tone throught the speaker?
            I beg to differ, but from experience it is most important to use the correct cable! The wiring is not standard so gives problems. I will now withdraw and watch.
            Please do not PM me without asking first.

            Comment

            • acusso1234
              Tecnico

              250+ Posts
              • Dec 2008
              • 250

              #7
              Re: c300

              To me it has happened in the past that a line on which an old Canon fax worked perfectly, would not permit the Konicaminolta to receive faxes.
              And 'the result was that the telephone line type' VoIP '.
              Konicaminolta not guaranteed to work on these lines, as are digital. Usually you take down the transmission rate to improve things ...
              ... In the minute that you're thinking of giving up, think about why you lasted so long ...

              Comment

              • SKTeK315
                Walter

                100+ Posts
                • Jun 2009
                • 142

                #8
                Re: c300

                Originally posted by minimerlin
                I beg to differ, but from experience it is most important to use the correct cable! The wiring is not standard so gives problems. I will now withdraw and watch.
                You are right. Copiers with fax options must use a 2 wire tel cord.

                Comment

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