I am trying to troubleshoot a Konica Minolta C550 BIZHUB. It is jamming paper inside the finisher once it leaves the printer. Initially we thought it was a bad finisher due to staple errors and jamming. Used Copier dealer swapped them out. Got new finisher in and same problem.....Paper jamming inside the finisher just above the paper punch area in a cavity. It is not clearing the open space. It is folding over and getting loosly stuck. I have attached a picture for your viewing pleasure. The paper is the light white spot...not a good quality photo. The copier is in a building that may not be level. Not sure if there is supposed to be a 1/4" space between the printer and the finisher that is properly attached. Please give your feedback as we are ready to throw it out the window even though with the right knowledge it could easily be fixed.<br><br>Many thanks! To the winner goes a virtual fifth of liquor and bragging rights.
ps picture wont rotate for me but you can get the gist.
RBK in North Seattle
ps picture wont rotate for me but you can get the gist.
RBK in North Seattle
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