Hello,
First time posting here so be gentle!
Anyways, I am working with a Bizhub 501 right now. I have email address's entered into the Address Book but when a user tries to use the scan-to-email feature the following error appears: From Address is not set. Unable to transmit. Please specify the From Address.
I'm not sure where the disconnect is here. We also have a Bizhub 601 copier as well. I have basically replicated the settings from the 601 to the 501 (besides the obvious settings such at IP address and so on). Our 601 can scan-to-email just fine.
Does the Account Track Registration feautre need to be turned of for the scan-to-email to function? It is currently not setup on the 501. I was hoping I wouldn't have to turn this feature on for this particular copier.
Well, I'm sure that was clear as mud... but any help would be great!
RM
First time posting here so be gentle!
Anyways, I am working with a Bizhub 501 right now. I have email address's entered into the Address Book but when a user tries to use the scan-to-email feature the following error appears: From Address is not set. Unable to transmit. Please specify the From Address.I'm not sure where the disconnect is here. We also have a Bizhub 601 copier as well. I have basically replicated the settings from the 601 to the 501 (besides the obvious settings such at IP address and so on). Our 601 can scan-to-email just fine.
Does the Account Track Registration feautre need to be turned of for the scan-to-email to function? It is currently not setup on the 501. I was hoping I wouldn't have to turn this feature on for this particular copier.
Well, I'm sure that was clear as mud... but any help would be great!
RM
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