Konica MInolta C5501 greyscale printing

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  • Filiponder
    Technician
    • Nov 2010
    • 15

    #1

    Konica MInolta C5501 greyscale printing

    Hello guys,

    Our company possess KM C5501 and got a problem that Service company count as defect of the model. Can somebody that got this model of the machine to check whether this problem exist.

    The problem: when we are printing A3 grey image (for example 10 colors - from 0,0,0,10 to 0,0,0,100), the machine are printing a line nearly 1 cm in the center of the sheet that break the color.

    Thanks in advance !

    Here is the problem: Untitled-3.jpg
  • KMnyafayce
    Bradley
    • Feb 2008
    • 45

    #2
    You service tech is an idiot. Tell them to look up thick bk mode. It must be enabled in service mode. Then it will show up in the third page of paper settings. You can also tweak cpm down and 2nd transfer and process down until he turns thick black mode on.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Konica MInolta C5501 greyscale printing

      This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from




      Paul@justmanuals.com

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      • Filiponder
        Technician
        • Nov 2010
        • 15

        #4
        Re: Konica MInolta C5501 greyscale printing

        Originally posted by KMnyafayce
        You service tech is an idiot. Tell them to look up thick bk mode. It must be enabled in service mode. Then it will show up in the third page of paper settings. You can also tweak cpm down and 2nd transfer and process down until he turns thick black mode on.
        wow, this was fast Thanks for the reply ... can you tell me just in case, how to enter Service mode in this machine and to make the changes step by step ... I'm familiar more with Canon machines.

        I'm very curious whether I'll fix the machine, because the Konica Minolta Bulgaria sent a letter to our tech, that this machine has such defect ...

        Comment

        • redhotrob
          Technician

          50+ Posts
          • Feb 2008
          • 69

          #5
          Re: Konica MInolta C5501 greyscale printing

          Caution with the BK mode!!!!

          Comment

          • Filiponder
            Technician
            • Nov 2010
            • 15

            #6
            Re: Konica MInolta C5501 greyscale printing

            Originally posted by redhotrob
            Caution with the BK mode!!!!
            I tested BK mode, it didn't fix the problem entirely and made another problem. this time on photo paper, another 1 cm line that seems like rare toner. this line is parallel on last problem and it is on 40-45 cm from the beggining of the sheet.

            BTW, this problem exist from long time ago on some heavy coated papers, separetly from the grey printing.

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