magicolor 4650 printer offline?

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208
    #1

    magicolor 4650 printer offline?

    Im sure there is another forum. for this. if so please advise.
    magicolor 4650 printer was just fine. in my house. I used the toners up. it actually is on the starter toners right now. replaced 2. the printer says add toners.!!! but the printer que on the computer says printer offline. I can't even send a test page or ping it. I can unplug the ethernet on the printer and see that the port lights up on the router. where should I start? I just deleted all the print jobs and erased the printer drivers. just reinstalled them.. nothing.. help?

    thank you
    brent
    Tags: None
    • Glaander
      Technician
      • Oct 2010
      • 33
      #2
      Re: magicolor 4650 printer offline?

      Originally posted by brent
      Im sure there is another forum. for this. if so please advise.
      magicolor 4650 printer was just fine. in my house. I used the toners up. it actually is on the starter toners right now. replaced 2. the printer says add toners.!!! but the printer que on the computer says printer offline. I can't even send a test page or ping it. I can unplug the ethernet on the printer and see that the port lights up on the router. where should I start? I just deleted all the print jobs and erased the printer drivers. just reinstalled them.. nothing.. help?

      thank you
      brent

      you pretty much answer your own question, you can't ping the printer, means the printer has connection issue to the network, start with cable? switch? router? maybe even switch a network cable? if still not online, check firewall setting

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        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1208
          #3
          Re: magicolor 4650 printer offline?

          I will change the cable out

          thanks

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Re: magicolor 4650 printer offline?

              This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from

              Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

                Comment

                • brent
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1208
                  #5
                  Re: magicolor 4650 printer offline?

                  I have the manual. thanks

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1208
                      #6
                      Re: magicolor 4650 printer offline?

                      I swappedthe cable out. nothing. added toner to the two that were low. nothing
                      this is interesting. and I am not network guru. but in this sitiation I go onto the top address bar of my computer and type in 192.168.1.100 and it should at least show me the printer shouldnt it? I have the same network at my work as here. with a wireless router. this darn thing was working a couple weeks ago. and just can not see it now. I guess. also I deleted the printer driver and reinstalled. and when I did such I had to select which driver etc. I used the disc that came with this printer. and in it. I found a spot for english.. etc etc. then I had to hit a mono button? but the printer que still says that the printer is offline. sorry to keep buggin ya'll. I help when I can.
                      thanks
                      brent

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