HDD Failure on C253 CD00F

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  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #1

    HDD Failure on C253 CD00F

    Can I use any 2.5" HDD available on market? or it HAS to be KM? Any suggestions welcome. Thanks !

    I think it should not matter or is there something special about them?
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE
  • Dickie
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 190

    #2

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    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009

      #3
      Re: HDD Failure on C253 CD00F

      You can purchase a drive from any retailer and use it...my only advice would be to not try a drive that has been used in another vendor, or formatted with Linux. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2139

        #4
        Re: HDD Failure on C253 CD00F

        I have experience with this one, in my past work place we used non genuine drives purchased from a computer store, and in most machines that was never a problem.

        however, on the c353 that we had a hard drive failure on, the error code would come back once every 48 hours with the new non genuine drive after setting it all up perfectly. Tried yet another new drive, all set up and working perfectly, the same thing happened. This machine did a hell of a lot of faxing which may be related.

        we ended up caving in and purchasing the way more expensive, km issued spare part drive and the problem went away forever. I beleive the issue was that the machine uses a hard drive thats basically no longer available in such a small capacity, the ones we were trying were slightly larger at the time.. Now you'd have no chance in hell of finding a new hard drive of the same size at a computer store..

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #5
          Re: HDD Failure on C253 CD00F

          Originally posted by PerthKMTECH
          I have experience with this one, in my past work place we used non genuine drives purchased from a computer store, and in most machines that was never a problem.

          however, on the c353 that we had a hard drive failure on, the error code would come back once every 48 hours with the new non genuine drive after setting it all up perfectly. Tried yet another new drive, all set up and working perfectly, the same thing happened. This machine did a hell of a lot of faxing which may be related.

          we ended up caving in and purchasing the way more expensive, km issued spare part drive and the problem went away forever. I beleive the issue was that the machine uses a hard drive thats basically no longer available in such a small capacity, the ones we were trying were slightly larger at the time.. Now you'd have no chance in hell of finding a new hard drive of the same size at a computer store..
          You may be correct on the drive size issue, but there is nothing loaded on the drive purchased from KM. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2139

            #6
            Re: HDD Failure on C253 CD00F

            we put it down to the size, as all hard drives needed to be formatted to work anyway.

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            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013

              #7
              Re: HDD Failure on C253 CD00F

              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

              Comment

              • habik
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 2013

                #8
                Re: HDD Failure on C253 CD00F

                Originally posted by emujo
                You can purchase a drive from any retailer and use it...my only advice would be to not try a drive that has been used in another vendor, or formatted with Linux. Emujo
                Thank you, Emujo. I'll give it a bash. Will keep this thread posted what happened.

                I'll try to resource the Hitachi drive Xfingers
                .OK Google! ... will I need Berrocca this morning?
                Firmwares HERE

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013

                  #9
                  Re: HDD Failure on C253 CD00F

                  maybe lucky there are some on EBAY, however I think I got 60GB in +253

                  Hitachi Travelstar 40GB 2.5" IDE Laptop Hard Drive | eBay
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                  Comment

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