[Misc] Post Inserter asking for A4 instead of ltrr

[Guest]

Ok this is an odd one for me and I must be missing a step. I have a BizHub 950 with a Post Inserter. When I insert a 8 1/2 x 11 (landscape) the machine thinks it's A4. I have registered the paper size in service mode as 8 1/2 x 11 (landscape) it even tells me to load it so. When I exit the machine still says A4. Ok so what am I missing here. I see no SW dips to set. Is there a hard wired switch that I missed?

[EarthKmTech]

Re: Post Inserter asking for A4 instead of ltrr

<sup>Those post inserters have width calibration adjustments in service mode.

It will need to be done as per the service manual.</sup>

[ESA]

Re: Post Inserter asking for A4 instead of ltrr

This doesn't seem to be the case with the 950. I've been back and forth through it. I know the calibration of the 1050 no issue there. However in service mode under finisher there is a register paper size for the PI. It asks for ltrr to be put in the upper and lower. I do both and still when I exit it thinks ltrr is A4. I reviewed all DIPSW to see if there was a missed switch as well. Any other ideas?

[newmang]

Re: Post Inserter asking for A4 instead of ltrr

I've seen something similar on a colour m/c and it turned out to be the serial number for the finisher had not been entered in service mode - worth checking