Konica 7222 Error code N-15

[dabearsdabulls]

I am having a struggle getting the scan to email working on this Konica 7222. Everything in the settings seem correct but when I scan it shows an error of N-15. Nothing in the manual shows this error. Any suggestions would be appreciated.

Thanks,

Steven

[173545]

Re: Konica 7222 Error code N-15

Solution ID TAUS0638997EN00 Solution Usage 0
Description
N-15 code and various other N codes when scanning to E-mail, using PDF* format, after five (5) pages or more. E-mail is received as a data dump instead of
a text message.
Solution
CAUSE: Binary Division is set to ON in the SMTP settings for the printer NIC.
SOLUTION: To disable Binary Division, perform the following:
1. Browse to the printer NIC and select Network Settings.
2. Select E-mail Send (SMTP) Configuration and then disable Binary Division. Enter the password and click OK.