Original Size Detection in C350

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  • Jeff
    Technician
    • Sep 2010
    • 10

    #1

    [Misc] Original Size Detection in C350

    Please accept my apology if another thread covers this topic; I looked!

    My C350 frequently cannot detect odd original sizes during scanning, when it is placed on the glass. 8.5 x 11 and 11 x 17 are OK, but odd sizes are not.

    My problem is probably ignorance-based, so please educate me:


    a) Can C350 detect odd sizes on the glass?

    b) The manual refers to an optional detector for original size - what's that? In Tech Rep mode, I used the sensor cal routine. All boxes say "OK", but a message says optional sensor is unset.

    c) What does the optional sensor offer?


    Thanks - this forum always solves my issues!


    Jeff
  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299

    #2
    Re: Original Size Detection in C350

    Originally posted by Jeff
    a) Can C350 detect odd sizes on the glass?
    If by "odd sizes" you mean non-standard sizes, then no, the machine cannot detect them. You must specify the width and length of the original somewhere on the original settings (can't point you to the exact place as I don't have one of those nearby).

    Originally posted by Jeff
    b) The manual refers to an optional detector for original size - what's that? In Tech Rep mode, I used the sensor cal routine. All boxes say "OK", but a message says optional sensor is unset.

    c) What does the optional sensor offer?
    That optional sensor, if I remember correctly, is meant for a specific marketing area (don't know which one - either the US, EU or Asia) in order to allow the machine to detect a specific paper size widely used in that marketing area.

    Originally posted by Jeff
    Thanks - this forum always solves my issues!
    You're welcome. Best way to thank is to help others when you're able to.

    Cheers!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

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    • Jeff
      Technician
      • Sep 2010
      • 10

      #3
      Re: Original Size Detection in C350

      Thanks, Mr. Who. I guess that means I can relax becuase everything is working as it should. It's not a big inconvenience, and at least I know. Yes, I know the detectors are boundary detectors, so it makes sense that the optional unit adds one more size to the machine.


      Jeff

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