[Jamming] Feeder jamming

[tomson25]

While using docment feeder after one page scanning machine stops and giving one error then restarts.error bellow
code-dc0652
Task name-tRT22601
ID-5849
SP-89f29958


how can i solve this problem?

[mo0651]

Re: Feeder jamming

You could start by telling us which model you are working on! Helps a lot!

[tomson25]

Re: Feeder jamming

You could start by telling us which model you are working on! Helps a lot!

This is Bizhub 250

[MCBIG]

Re: Feeder jamming

Do you have the scanner locked? Does the scanner move? The scanner being locked will cause this.

I am assuming this is an abort code and not a standard trouble code since you put dc0652 and all that other info. If you have a C0652 trouble code that is referring to the exposure lamp. If it is a C0652 I think it can only be cleared with a trouble reset.

[tomson25]

Re: Feeder jamming

Do you have the scanner locked? Does the scanner move? The scanner being locked will cause this.

I am assuming this is an abort code and not a standard trouble code since you put dc0652 and all that other info. If you have a C0652 trouble code that is referring to the exposure lamp. If it is a C0652 I think it can only be cleared with a trouble reset.

While using copyboard glass there is no problem,

[fixthecopier]

Re: Feeder jamming

Then look on the left side edge of the scanner, there is a knob that is recessed in the plastic that is marked "lock" and "unlock". turn it to the unlock position. That is the scanner lock for shipping. The scanner is hitting it when it tries to get in position to use the ADF.