bizhub C250 won't scan to SMB on XP

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  • goldencup
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 366
    #1

    bizhub C250 won't scan to SMB on XP

    Hi, my bizhub C250 is scanning fine on Windows 7 but log error on Windows XP "Job has been done improperly. Check the log". How should I set it up?
    Here is my set up on my Windows XP
    START>My Computer>(right click)Manage>
    Computer Management>Local Users and Group>Users>(right click)New User

    New User
    User Name: bizhub
    Full name: -blank-
    Description: -blank-
    Password: !Password!
    Confirm Password: !Password!

    I uncheck the User must change password at next logon
    check User cannot change password
    check Password never expires
    click Create then Close

    I click the name bizhub>(right click)Properties>Member Of>User>Remove>OK>Close

    My Computer>Local Disk C:>Create New Folder (renamed to my scans)
    my scans>(right click)Properties>Sharing>Share this folder>Permissions>Add:>bizhub>OK>Allow Full Control, Change, Read>OK>Security>Add:>bizhub>OK>Allow Full Control, etc.>OK>Close

    On the web interface: 192.168.1.120 (machine IP Address)
    Scan>Address Book List>New Registration
    New Registration>SBM>Next>Address Book (SMB)

    Address Book (SMB)
    Name: myxp
    Index: I just check the Main

    Destination Information
    Host Address: 192.168.1.117 (my laptop's IP Address) I also did try to use the host name MYLAPTOP but no good
    File Path: my scans
    User ID: bizhub
    Password: !Password!
    Apply


    Is there something missing or is there another way of setting this? Thank you very much.
    Tags: None
    • Darren King
      copiertech

      500+ Posts
      • Jul 2007
      • 652
      #2
      Re: bizhub C250 won't scan to SMB on XP

      You need to know the login and password for the computer. Create a folder on "C" drive and share with "everyone" allow full permissions. "Name" is the name of the one touch. "Host address" is the IP of the recieving computer. "File path" is the name of the folder created on "C" drive. "User ID" is the login from the recieving computer. "Password" is the password from the recieving computer. (if there is no password leave it blank)
      Hope this helps.
      Darren

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139
          #3
          Re: bizhub C250 won't scan to SMB on XP

          I have never smb scanned to a destination with a space in the folder name, maybe theres a good reason for that but i cant remember

          Another thing to try is, set the copier to automatically obtain its ip address & dns settings if its not already set that way and try again. Assuming you have a dhcp server enabled. If it works you can figure it out from there on im sure.

          Also, in the log if you check the details of the failed scan it will tell you the reason...


          Im guessing either, server connection error, login error, or invalid specified folder error.

            Comment

            • goldencup
              Trusted Tech

              250+ Posts
              • Nov 2008
              • 366
              #4
              Re: bizhub C250 won't scan to SMB on XP

              Just want to say thanks for all your help . Problem solved. I just delete the new user(bizhub) on the Computer Management>Local Users and Group>Users. Then on the other computer (also XP) it is the Symantec (i try to disable) that is kind of blocking the path that's why error appears on the screen.

                Comment

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