[Misc] 2 Bizhubs & Same Problem After Time

[MFPs R Now PCs]

[ineo+6501]

Re: 2 Bizhubs & Same Problem After Time

The only time I have seen something similar to this was with a C550 and 500 where there was an old dot matrix printer or something on the same network which was running at a slow network speed. It had an effect on everything else on the network according to the customers IT guy, a simple change of the copiers network speed to 100 Full Duplex was what sorted it out. The default setting is Auto.

Worth a try.

[TheOwl]

Re: 2 Bizhubs & Same Problem After Time

Here is a trap for young players.

Deleting the print queue and going into server properties and removing the driver on a XP and 2003 system doesn't actually delete the driver files.

The best way to ensure that the driver files are deleted properly is to print out a test page and then delete the queue, remove the driver from server properties and then go to %systemroot%\system32\spool\drivers\w32x86\ and delete the driver files that are written on the test page.

Windows Vista, 7 and 2008 systems actually deletes the driver files when you select remove driver and package from the server properties.

As for dropping the network speed from Auto to 100 Mbs, this can usually help in situations whereby the switch has issues or there is an issue with the wiring. It is always good to try this in the case that you have a machine randomly dropping off the network. If you do drop the network speed down on the machine, it is a good idea to also inform their IT people as it could be a sign of a faulty switch and could gain you kudos with the IT team.