Hi,
Attached is the scan of the print I got with magenta color shifted.
I got same problem yesterday the machine gave the C-2212 error code. I opened the machine to check the magenta drum. It's a 102C unit used 86%. I didn't notice flipped blade then applied setting powder and reinstalled it, turned on the machine the code disappeared and today the machine printed about 50 copies before shifting the magenta color again and gave the same error Code. I just turned off and on the machine and the code disappeared. I haven't printed again but I think is going to print OK for several copies but I need to fix the problem.
I have one C5501 in the same print shop so I'm planing to switch the magenta drums between the machines but I want some advice before doing that. Thank you for your help.
Attached is the scan of the print I got with magenta color shifted.
I got same problem yesterday the machine gave the C-2212 error code. I opened the machine to check the magenta drum. It's a 102C unit used 86%. I didn't notice flipped blade then applied setting powder and reinstalled it, turned on the machine the code disappeared and today the machine printed about 50 copies before shifting the magenta color again and gave the same error Code. I just turned off and on the machine and the code disappeared. I haven't printed again but I think is going to print OK for several copies but I need to fix the problem.
I have one C5501 in the same print shop so I'm planing to switch the magenta drums between the machines but I want some advice before doing that. Thank you for your help.
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