KMBH c452: Machine Warning Code P-31

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  • kizi57
    Technician

    50+ Posts
    • Dec 2010
    • 69

    KMBH c452: Machine Warning Code P-31

    can anybody give me step by step tutorial how to clear bizhub c452 warning.

    i've tried to read service manual but i didn't understand since i'm end user not a technician,

    in East Africa there are very few technicians in which its so hard to get one to fix the machine, that's why ive decided to order service manual from my dealer where i bought the unit.

    please help...
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2012

    #2
    Re: KMBH c452: Machine Warning Code P-31

    Originally posted by kizi57
    can anybody give me step by step tutorial how to clear bizhub c452 warning.

    i've tried to read service manual but i didn't understand since i'm end user not a technician,

    in East Africa there are very few technicians in which its so hard to get one to fix the machine, that's why ive decided to order service manual from my dealer where i bought the unit.

    please help...

    As and end-user all you can do is reseat (pull out, push in) the black drum unit, you can also try a trouble reset, I won't say how to do that, but perhaps a search on this site would suffice

    Comment

    • kizi57
      Technician

      50+ Posts
      • Dec 2010
      • 69

      #3
      Re: KMBH c452: Machine Warning Code P-31

      Originally posted by JR2ALTA
      As and end-user all you can do is reseat (pull out, push in) the black drum unit, you can also try a trouble reset, I won't say how to do that, but perhaps a search on this site would suffice
      please help how to do this, can you also help how to fix it as administrator/ the tech, since i know to fix some of the trouble codes, hot to get in service mode and all that..

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2012

        #4
        Re: KMBH c452: Machine Warning Code P-31

        As an end-user all you can do is reseat (pull out, push in) the black drum unit, you can also try a "trouble reset", I won't say how to do that, but perhaps a search on this site would suffice]

        Comment

        • kizi57
          Technician

          50+ Posts
          • Dec 2010
          • 69

          #5
          Re: KMBH c452: Machine Warning Code P-31

          Originally posted by JR2ALTA
          As an end-user all you can do is reseat (pull out, push in) the black drum unit, you can also try a "trouble reset", I won't say how to do that, but perhaps a search on this site would suffice]
          oK,THanK YoU!

          Comment

          • Albonline
            Service Manager

            1,000+ Posts
            • Sep 2008
            • 1091

            #6
            Re: KMBH c452: Machine Warning Code P-31

            this is what the code means ,if you don't understand whats being said here, then get professional help, It will save you in the long run.




            While the K PC drum motor is rotating at a stable pace
            and lock signals are in an active (LOW=0) condition, an
            abnormal encoder pulse width continues to be detected
            over the predetermined period of time.

            Comment

            • kizi57
              Technician

              50+ Posts
              • Dec 2010
              • 69

              #7
              Re: KMBH c452: Machine Warning Code P-31

              Originally posted by Albonline
              this is what the code means ,if you don't understand whats being said here, then get professional help, It will save you in the long run.




              While the K PC drum motor is rotating at a stable pace
              and lock signals are in an active (LOW=0) condition, an
              abnormal encoder pulse width continues to be detected
              over the predetermined period of time.
              so what should be done, i dont have any profesional nearby, i always ask from the guys i bought bizhub c452, they told me if i change developing unit, the error might come off..

              Comment

              • Albonline
                Service Manager

                1,000+ Posts
                • Sep 2008
                • 1091

                #8
                Re: KMBH c452: Machine Warning Code P-31

                try it, and the black drum unit ,but this form of troubleshooting can get real expensive real fast

                Comment

                • kizi57
                  Technician

                  50+ Posts
                  • Dec 2010
                  • 69

                  #9
                  Re: KMBH c452: Machine Warning Code P-31

                  Originally posted by Albonline
                  try it, and the black drum unit ,but this form of troubleshooting can get real expensive real fast
                  Hi Albonline, i have change black developing unit but still getting the same error, as i refer to service manual, i see it might be the m18 motor, tranfer drive assy or prcb. Any idea where to start with?

                  Comment

                  • kizi57
                    Technician

                    50+ Posts
                    • Dec 2010
                    • 69

                    #10
                    Re: KMBH c452: Machine Warning Code P-31

                    Originally posted by kizi57
                    can anybody give me step by step tutorial how to clear bizhub c452 warning.

                    i've tried to read service manual but i didn't understand since i'm end user not a technician,

                    in East Africa there are very few technicians in which its so hard to get one to fix the machine, that's why ive decided to order service manual from my dealer where i bought the unit.

                    please help...
                    i have got this attached pdf document from the internet hope might help how to resolve my issue.... the problem is similar to mine....
                    Preview of “Google Translate”.pdfPreview of “Google Translate”.pdf

                    Comment

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