bizhub c351 touch screen problem

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  • alejandro
    Technician
    • Mar 2008
    • 33

    #16
    I did the touch screen adjustment, and it did not work. Anything else that I can do? I still have the error code c- 3451 problem.

    Where can I buy a touch screen for this machine?

    thanks

    Comment

    • ebm
      Trusted Tech

      100+ Posts
      • Apr 2007
      • 183

      #17
      The reason the touch screen does not work is because the machine has lock up for the fuser failure code c3451. Call a technician to repair the fuser failure and reset the code. Fuser failures can only be reset by a technician to prevent overheating and fire hazards.

      Comment

      • alejandro
        Technician
        • Mar 2008
        • 33

        #18
        Is there any way that I can do it myself? Techs are very expensive here. can I get some directions on how to do this. Thanks

        Comment

        • mitchl
          Senior Tech

          Site Contributor
          500+ Posts
          • Apr 2007
          • 501

          #19
          Go back to post number 6 and do what he said, if the code comes back you will need to call a tech......PERIOD!

          Comment

          • alejandro
            Technician
            • Mar 2008
            • 33

            #20
            Thanks all for the help. I did post 6 and I did resset the machine,
            it works fine now, the screen is ok and the error went away. The only thing now is that the prints are not as clear, they look fussy and blurry. Is there something that I need to clean or calibrate the colors? Thanks

            Comment

            • mitchl
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2007
              • 501

              #21
              Originally posted by alejandro
              Thanks all for the help. I did post 6 and I did resset the machine,
              it works fine now, the screen is ok and the error went away. The only thing now is that the prints are not as clear, they look fussy and blurry. Is there something that I need to clean or calibrate the colors? Thanks
              Expert user mode.................. gradation adjustment, that's if someone taught you how to do it or you have the Administrator handbook........... Second column of numbers must be + or minus 100 with no zero's and the 4th column must be plus or minus 60 with no zero's. run each of the 3 modes 3 times........... Follow the instructions in the manual and good luck!

              Comment

              • alejandro
                Technician
                • Mar 2008
                • 33

                #22
                Can somebody send me a copy of the admin manual for this machine and also the c-252 thanks a lot.

                Comment

                • alejandro
                  Technician
                  • Mar 2008
                  • 33

                  #23
                  hi, anybody please? I'm trying to get the service manual for the bizhub c351 and c252, Thaks for your help in advance

                  Comment

                  • alejandro
                    Technician
                    • Mar 2008
                    • 33

                    #24
                    bump

                    Comment

                    • Accentcp
                      Old Tech
                      • May 2008
                      • 14

                      #25
                      try the focus intensity adj..Turn up the volume....

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