BizHub c351 Weird Image Issue

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  • RDime
    • Sep 2024

    BizHub c351 Weird Image Issue



    The c351 Im currently working on has an extremely weird
    image defect. On the lead edge about an inch and a half in on a
    full text doc the text crunches vertically down a straight line
    and on a graphic doc it does this where there is text at the
    same spot then on the graphic about two and a half inches in
    from the lead edge its a straight vertical wavy type defect
    about 1/2in wide going down the page but only effecting the
    graphic.

    Note this only happens on black docs and does not happen on
    the first copy or printout. On the second sheet however the
    defect occurs and continues until you start a new job. I could
    do 1 at a time all day. Also note full color jobs look great and
    Ive changed the Black Imaging Unit. Ive also tested paper orientation
    and duplex which it still occurs. BLK wide format however comes out fine.
    It seems like its has to do with the development of blk, but Im having issues
    pin pointing if its mechanical or board related. Its gotta be in the BLACK (or so Im assuming).

    Its kinda hard to fully explain the defect in text so Ive attached corresponding samples. 2 blk, 1 color showing it doesn't do it on color.

    Thanks Any Help is Appreciated!
    Attached Files
  • JustManuals
    Field Supervisor
    5,000+ Posts
    • Jan 2006
    • 9932

    #2
    Re: BizHub c351 Weird Image Issue

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • Gaffers01
      Trusted Tech
      Site Contributor
      250+ Posts
      • May 2011
      • 316

      #3
      Re: BizHub c351 Weird Image Issue

      I havent seen this before but have you tried paper loop settings
      or changing the large size paper into the other tray and see if you still have the same fault.

      Copy/print the same text document (the one you can see the fault with) on Full Colour and black to see if its just the black or something else.

      I presume the sample is from the glass or print and not the doc feeder?

      Comment

      • RDime

        #4
        Re: BizHub c351 Weird Image Issue

        Originally posted by Gaffers01
        I havent seen this before but have you tried paper loop settings
        or changing the large size paper into the other tray and see if you still have the same fault.

        Copy/print the same text document (the one you can see the fault with) on Full Colour and black to see if its just the black or something else.

        I presume the sample is from the glass or print and not the doc feeder?
        yes the samples are from the glass, but its does it on internals and printouts too and it is just the blk.
        Last edited by Guest; 06-07-2012, 05:54 PM.

        Comment

        • minimerlin
          Senior Tech
          Site Contributor
          500+ Posts
          • Nov 2007
          • 851

          #5
          Re: BizHub c351 Weird Image Issue

          Looks like K dev drives problem?
          Please do not PM me without asking first.

          Comment

          • RDime

            #6
            Re: BizHub c351 Weird Image Issue

            Originally posted by minimerlin
            Looks like K dev drives problem?
            Yes it's definitely only happening on BLK and it's always in the same spot no matter what you do.

            Comment

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