Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

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  • radymob
    Technician
    • Feb 2010
    • 21

    Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

    Please help!
    You'll find an attach with a e.g.:
    Attached Files
  • ni311
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2008
    • 658

    #2
    Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

    It is a color registration issue there. Try running the color registration adjustments.
    Konica Minolta Error Codes - Explanations and Solutions

    Comment

    • radymob
      Technician
      • Feb 2010
      • 21

      #3
      Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

      Originally posted by ni311
      It is a color registration issue there. Try running the color registration adjustments.
      Thank you for you prompt answer, i've already made automatic color registration adjustment, but no change.

      Comment

      • radymob
        Technician
        • Feb 2010
        • 21

        #4
        Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

        Originally posted by alamsandhu
        yes its registration issue try to perform it Yellow X-Y position either try to do stabilization.
        utility , meter counter, stop,oo,stop,0,1, enter the password then go to image processing and perform stabilization only or initialize and stabilize.
        regards
        M.Alam
        Thank you, your instruction not applied to Bizhub PRO C500

        Comment

        • ni311
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2008
          • 658

          #5
          Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

          Are the sensors (front and rear) that read the color registration clean? Did you try to perform the Color Registration / Manual from Service Mode?
          Konica Minolta Error Codes - Explanations and Solutions

          Comment

          • Imsdal
            Trusted Tech

            100+ Posts
            • Aug 2009
            • 111

            #6
            Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

            I had the same problem with KM C550 and what I did was that I adjust the skew laser.
            Just reset and start changing values of the yellow and it will help.

            Sincererly

            David

            Comment

            • ni311
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2008
              • 658

              #7
              Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

              There are several differences between C500 and C550, the first is a Printing Production equipment, the second is just a high volume office equipment.
              Konica Minolta Error Codes - Explanations and Solutions

              Comment

              • radymob
                Technician
                • Feb 2010
                • 21

                #8
                Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                Originally posted by ni311
                Are the sensors (front and rear) that read the color registration clean? Did you try to perform the Color Registration / Manual from Service Mode?
                I've cleaned both sensor, i,ve perform automatic colour registratio, nothig change!

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4305

                  #9
                  Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                  Originally posted by radymob
                  I've cleaned both sensor, i,ve perform automatic colour registratio, nothig change!
                  Try to perform the Manual Color Registration first, then the Automatic after that. You might need to try the Manual adjustment several times before succeeding with the Automatic. Also, how did you clean the sensors? If you cleaned them with a dry cloth, they might still be dirty, as warm toner tend to stick quite strongly to the sensor's window. Use a moist cloth and then a dry cloth afterwards.
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                  Comment

                  • radymob
                    Technician
                    • Feb 2010
                    • 21

                    #10
                    Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                    Originally posted by mrwho
                    Try to perform the Manual Color Registration first, then the Automatic after that. You might need to try the Manual adjustment several times before succeeding with the Automatic. Also, how did you clean the sensors? If you cleaned them with a dry cloth, they might still be dirty, as warm toner tend to stick quite strongly to the sensor's window. Use a moist cloth and then a dry cloth afterwards.
                    I've completely removed color registration unit and clean everything in it. I don't know how to do the manual adjustment, i've made only automatic colour registration.

                    Comment

                    • mrwho
                      Major Asshole!

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 4305

                      #11
                      Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                      Originally posted by radymob
                      I've completely removed color registration unit and clean everything in it. I don't know how to do the manual adjustment, i've made only automatic colour registration.
                      Check the service manual, there's a list of adjustments there as well as telling when each adjustment should be made.
                      ' "But the salesman said . . ." The salesman's an asshole!'
                      Mascan42

                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                      Ibid

                      I'm just an ex-tech lurking around and spreading disinformation!

                      Comment

                      • RRodgers
                        Service Manager

                        1,000+ Posts
                        • Jun 2009
                        • 1950

                        #12
                        Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                        Originally posted by radymob
                        I've cleaned both sensor, i,ve perform automatic colour registratio, nothig change!
                        I'm pretty amazed that you are not getting 45-20's with the color's being off like that. Check to be sure that your belt is tracking properly. I'd be willing to bet it's walking to one side just a little too much and causing your problem.

                        Also take the belt off and be sure that drums are sitting properly as well. (usually not a problem as the ITU won't go back in if they are not) Check the springs that hold the dev unit's are all in there proper places as well. A spring could tweek the dev unit just enough to cause this. Although I'm still amazed you are not getting 45-20's.

                        And all while you have it all apart be sure to clean and vac it as well. Just DO NOT VAC the drum pots!!!

                        PS
                        Images are NOT doubled, it's a color reg issue, double image is seeing the same thing twice on a different spot of the paper. What is you have is colors not laying on top of one another like they are suppose to.
                        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                        Comment

                        • Gort
                          Copier Demon

                          50+ Posts
                          • Oct 2011
                          • 50

                          #13
                          Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                          Try doing a "Recall Standard Data" in the Image Adjustment menu.

                          Before doing the "reset", print out the Adjustment List to save time resetting centering and timing adjustments.

                          Disable Color Registration Correction Control in the 25 mode, software dipswitch 25, bits 3 to 1 (ON) and bit 4 to 0 (OFF).
                          Run [Auto Color Registration Adjustment] in the 36 mode.
                          Enable Color Registration Control (software dipswitch 25, bits 3 to 0 (OFF) and bit 4 to 0 (OFF)).
                          Perform Auto Color Registration adjustment.

                          If the Color Registration fails after this, replace the color registration sensor assembly.
                          Sorry, I do not have a cat in my avatar.

                          Comment

                          • HENRYNENA
                            Junior Member
                            • Jan 2013
                            • 1

                            #14
                            Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                            i got a konicaminolta c500 with a 45-20 code help

                            Comment

                            • RRodgers
                              Service Manager

                              1,000+ Posts
                              • Jun 2009
                              • 1950

                              #15
                              Re: Konica Minolta Bizhub PRO C500 COLOUR PROBLEM

                              Originally posted by HENRYNENA
                              i got a konicaminolta c500 with a 45-20 code help
                              Could be a couple of things.
                              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                              Comment

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