Web Interface times out

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  • Picko63
    • May 2025

    #1

    [Misc] Web Interface times out

    Good-Day to you all,

    Does any one have a solution/work around to the frustation of being bumped out of the admin login when entering machine details through the web interface? This occurs on 220/280/360 as well as 452/552/652 models.

    I log in as administrator to set-up authentication and all the users, only to continually get the message " Authentication is invalid or session expired. Please
    update connection." It happens when entering address book details as well as many other random settings too numerous to list without boring everyone.

    This doesn't occur after I've walked away and had a coffee or taken a phone call. It is constant typing and hitting O.K..

    Is there a timeout setting I haven't been able to find? Something in the web browser, perhaps? Frustrating in the extreme, it renders the web interface useless and must be be infuriating for clients who want to use it.

    Any assistance and/or sympathy is greatly appreciated..

    Thanks in advance,

    Bruce.
  • pepper38_cnd
    Field Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2005
    • 1075

    #2
    Re: Web Interface times out

    Change your Auto reset time to longer or disable it when using the Web interface for set up.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

    Comment

    • EarthKmTech
      Step aside, noob

      1,000+ Posts
      • May 2009
      • 2139

      #3
      Re: Web Interface times out

      Use FireFox

      Comment

      • Darren King
        copiertech

        500+ Posts
        • Jul 2007
        • 652

        #4
        Re: Web Interface times out

        On IE page click on tools, internet options, at browsing history click on settings and check "everytime I visit the webpage". That should do it
        Darren

        Comment

        • RRodgers
          Service Manager

          1,000+ Posts
          • Jun 2009
          • 1947

          #5
          Re: Web Interface times out

          Originally posted by EarthKmTech
          Use FireFox
          I avoid IE with Konica's, PERIOD!
          Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2139

            #6
            Re: Web Interface times out

            I avoid IE full stop.

            Its a pile of shit and always has been.

            I'm sorry i cant make it anymore polite than that, its already the polite version.

            Comment

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