Scaner disappeared after NVram recovery in C450

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  • CKiiza
    Technician

    50+ Posts
    • Feb 2010
    • 77
    #1

    Scaner disappeared after NVram recovery in C450

    Hi all, a c450 machine had error c-d370. I did the procedure for nvram recovery. trouble is that the twain driver can no longer see it(scanner) for scan. tried to turn on everything in network settings but nothing works. SMB works but twain will not work. any Ideas? Thanks
    Tags: None
    • Jazzwcs
      Technician
      • Jun 2012
      • 40
      #2
      Re: Scaner disappeared after NVram recovery in C450

      Try updating the firmware to the latest level. Sometimes nvram recovery can do some strange things after recovery. If after updating firmware doesn't work, you may need to replace the nvram.

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        • RRodgers
          Service Manager

          1,000+ Posts
          • Jun 2009
          • 1952
          #3
          Re: Scaner disappeared after NVram recovery in C450

          Go into tech mode and re-enable the hdd.
          Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

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