Konica c6500 bypass tray wont go up, if anybody had that problem?

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  • mariappanpm
    Technician
    • May 2012
    • 14

    #16
    Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

    Originally posted by jzheld
    tried to take a part bypass paper lift motor, all gears seems to be ok, but it's impossible to turn it by hand. I guess that is the problem.
    check 24V DC is coming to bypass lift motorif it comes change the motor,if not replace the convayance drive board

    Comment

    • drodas78
      Technician

      50+ Posts
      • Jun 2008
      • 91

      #17
      Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

      Hi, I'm having the exact same problem. How did you fix it? Please let me know.

      Thank you.

      Comment

      • jzheld
        Trusted Tech
        • Sep 2010
        • 162

        #18
        Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

        Originally posted by drodas78
        Hi, I'm having the exact same problem. How did you fix it? Please let me know.

        Thank you.
        Burned lift motor

        Comment

        • drodas78
          Technician

          50+ Posts
          • Jun 2008
          • 91

          #19
          Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

          Originally posted by jzheld
          Burned lift motor
          Do you have the motor part number?

          Thank you.

          Comment

          • jzheld
            Trusted Tech
            • Sep 2010
            • 162

            #20
            Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

            Originally posted by drodas78
            Do you have the motor part number?

            Thank you.

            sorry man I don't have it

            Comment

            • gurko_gg
              Prod.Line Technician
              • Sep 2011
              • 43

              #21

              Comment

              • lucky13
                Trusted Tech

                100+ Posts
                • May 2008
                • 125

                #22
                Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                Originally posted by jzheld
                tried to take a part bypass paper lift motor, all gears seems to be ok, but it's impossible to turn it by hand. I guess that is the problem.
                you will never be able to turn that motor by hand (the way that it is geared) if you can turn it by hand it is broken

                Comment

                • drodas78
                  Technician

                  50+ Posts
                  • Jun 2008
                  • 91

                  #23
                  Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                  Hi, I've changed lift motor but problem remains. I want to try your solutions but is not so clear to me what do I need to do. Could you upload some images with reference to your solution suggest procedure?

                  Regards.

                  Comment

                  • drodas78
                    Technician

                    50+ Posts
                    • Jun 2008
                    • 91

                    #24
                    Re: Konica c6500 bypass tray wont go up, if anybody had that problem?

                    Originally posted by mariappanpm
                    check 24V DC is coming to bypass lift motorif it comes change the motor,if not replace the convayance drive board
                    Could you tell me how to check this? It has to be in I/O mode? The 24V DC are coming to the motor all the time or only when you tell the bypass to move up?

                    I think is worth mention that I've checked in I/O mode and the bypass don't move up but if I manually move it up then it moves down in I/O mode.

                    Thank you.

                    Comment

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