Bizhub C35 - Jamming from tray 2 only

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  • konikilla
    Technician
    • Nov 2008
    • 43

    #1

    Bizhub C35 - Jamming from tray 2 only

    Hi Guys,

    I have loads of these little machines and have the same problem on 5 of them. It jams from tray 2 and doesn't usually get out of
    the tray when it jams. Only jams every 40-50 pages. I replaced all the seperation parts the feed roll, and feed roll clutch. I've also
    tried a lighter spring and a heavier spring.

    When it does jam and I open the tray and turn the roller gently by hand it does move the paper despite the fact it's touching the paper.
    It's like the roller isn't grippy enough.

    Anyone else having this issue? I can't find any bulletins on it.

    Konikilla
  • mmru4real
    Technician

    50+ Posts
    • Aug 2008
    • 67

    #2
    Re: Bizhub C35 - Jamming from tray 2 only

    Originally posted by konikilla
    Hi Guys,

    I have loads of these little machines and have the same problem on 5 of them. It jams from tray 2 and doesn't usually get out of
    the tray when it jams. Only jams every 40-50 pages. I replaced all the seperation parts the feed roll, and feed roll clutch. I've also
    tried a lighter spring and a heavier spring.

    When it does jam and I open the tray and turn the roller gently by hand it does move the paper despite the fact it's touching the paper.
    It's like the roller isn't grippy enough.

    Anyone else having this issue? I can't find any bulletins on it.

    Konikilla
    Put a shim between the 2 trays we have done this to everyone of our machines for the same issue and it resolved the problem on 12 machines.

    Comment

    • konikilla
      Technician
      • Nov 2008
      • 43

      #3
      Re: Bizhub C35 - Jamming from tray 2 only

      Hi 4real,

      Sorry - Shim between 2 trays???

      It only has one tray. strangely called tray 2, tray 1 is the bypass on the side.

      Are you thinking of a different machine?

      Koni

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2142

        #4
        Re: Bizhub C35 - Jamming from tray 2 only

        make sure the metal plate under the separator isn't loose and sticking out catching the paper.

        Comment

        • minimerlin
          Senior Tech

          Site Contributor
          500+ Posts
          • Nov 2007
          • 851

          #5
          Re: Bizhub C35 - Jamming from tray 2 only

          Also make sure all the little stick on pad / feet are still underneath the machine, they come off very easily and the tray gets twisted.
          Please do not PM me without asking first.

          Comment

          • Mita-Konica-Tech
            Technician
            • Jul 2011
            • 76

            #6
            Re: Bizhub C35 - Jamming from tray 2 only

            It seems every time I work on one of these toys, I always get a call back...after installing new feed rollers....for jamming.... ??? were are you putting these shims ??? mmru4real ????

            Comment

            • EarthKmTech
              Step aside, noob

              1,000+ Posts
              • May 2009
              • 2142

              #7
              Re: Bizhub C35 - Jamming from tray 2 only

              smaller the machine, the bigger the pain in the ass.

              Comment

              • Windpomp
                Junior Member
                • Nov 2008
                • 9

                #8
                Re: Bizhub C35 - Jamming from tray 2 only

                Got the same problem. What is working for us is to carefully loosen the small metall plate under the feedroller and move it a bit up, maybe by 1mm at a time and test it.
                I am experiencing a new problem with these machines- error code 0094 ,"2nd image transfer/retraction failure". Any suggestions on this problem?

                Comment

                • HoonBoy
                  Trusted Tech

                  100+ Posts
                  • May 2011
                  • 130

                  #9
                  Re: Bizhub C35 - Jamming from tray 2 only

                  Originally posted by Windpomp
                  Got the same problem. What is working for us is to carefully loosen the small metall plate under the feedroller and move it a bit up, maybe by 1mm at a time and test it.I am experiencing a new problem with these machines- error code 0094 ,"2nd image transfer/retraction failure". Any suggestions on this problem?
                  error 0094 is probably the torsion coil spring or the cover/guide that don't move smoothly ("Actuator" under the transferbelt )... Check TABT1200333

                  Comment

                  • konikilla
                    Technician
                    • Nov 2008
                    • 43

                    #10
                    Re: Bizhub C35 - Jamming from tray 2 only

                    Thanks for the suggestions.

                    I've had the loose metal plate on several machines. Fixed it with selotape.

                    I'll have a look at those feet and try adjusting the metal plate and let you know.

                    Sorry never had a 0094.

                    Koni

                    Comment

                    • MAD0RAM
                      Technician

                      50+ Posts
                      • Oct 2012
                      • 82

                      #11
                      Re: Bizhub C35 - Jamming from tray 2 only

                      Also check the tray exit sensor in the vertical transport.
                      I found the flag for this sensor off the keepers causing jams once in awhile.

                      Comment

                      • avecosat
                        Trusted Tech

                        250+ Posts
                        • Jun 2012
                        • 299

                        #12

                        Comment

                        • JustManuals
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2006
                          • 9919

                          #13
                          Re: Bizhub C35 - Jamming from tray 2 only

                          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


                          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


                          Paul@justmanuals.com

                          Comment

                          • mmru4real
                            Technician

                            50+ Posts
                            • Aug 2008
                            • 67

                            #14
                            Re: Bizhub C35 - Jamming from tray 2 only

                            The shim should be on the left side near the front cornercorner between tray 2 and 3. I can post pictures next week, it has fixed every machine we have that has the additional tray

                            Comment

                            • juve
                              Technician

                              50+ Posts
                              • Dec 2012
                              • 86

                              #15
                              Re: Bizhub C35 - Jamming from tray 2 only

                              Originally posted by EarthKmTech
                              smaller the machine, the bigger the pain in the ass.
                              paper jam transfer on two printers,40p(new) and 4650,before i start to replace cl1,cl2 and cl3.do you have any suggestion?

                              Comment

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