Bizhub C451

[CrapAimer]

N R G Trained Engineer
Have a customer with a bizhub C451
Coming up on display to switch on modem, Any ideas

Many thanks
George

[emujo]

Re: Bizhub C451

Might be CS remote care trying to use the fax to send info..have you tried to do a data clear in CR Remote Care? Emujo

[ineo+6501]

Re: Bizhub C451

Might be CS remote care trying to use the fax to send info..have you tried to do a data clear in CR Remote Care? Emujo

Bingo. We get them in all the time from the trade where it's been supplied and looked after by KM direct and had the remote care modem taken off at the end of lease before going to traders.

It's very easy to turn off.

[CrapAimer]

Re: Bizhub C451

Hi
Thanks for info how do you swtch this off ??

[JustManuals]

Re: Bizhub C451

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Paul@justmanuals.com

[ineo+6501]

Re: Bizhub C451

You need to be in service mode, then CS Remote Care, enter the password, clear the RAM (from memory)