Bizhub 350 scan to pc become landscape

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  • brianho80
    Trusted Tech
    100+ Posts
    • Sep 2009
    • 198

    [Misc] Bizhub 350 scan to pc become landscape

    Hi guys,

    Does anyone come accross this question by customer how cone they load A4 on feeder but in the pc it received in landscape.

    Mostly, i will ask customer to load in as A4R on feeder and do scanning,from pc will received in potrait.

    I cant find any setting on scanning to make it follow the paper position in feeder.

    Anyone successfully changed the setting?
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2017

    #2
    Re: Bizhub 350 scan to pc become landscape

    the machine is very, very dumb.

    it's designed like a fax machine, which feed landscape

    just tell them they have to feed it in R, there's a knowledge base about this, basically says SOL

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3316

      #3
      Re: Bizhub 350 scan to pc become landscape

      That's what I hate about this machine. Every customer who needs scanning is complaining about it. It would have been very easy to modify the firmware to allow for portrait wise scanning when not faxing.

      Another proof that manufacturers often care a sh#t about what's desired in the field by their customers.

      Hans
      " Sent from my Intel 80286 using MS-DOS 2.0 "

      Comment

      • brianho80
        Trusted Tech
        100+ Posts
        • Sep 2009
        • 198

        #4
        Re: Bizhub 350 scan to pc become landscape

        Seem like many negative comments about this machine


        Any ideal machine for this kind of range which is better and good in operation?

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3316

          #5
          Re: Bizhub 350 scan to pc become landscape

          Machine is basically very good and a cash cow for us.

          Hans
          " Sent from my Intel 80286 using MS-DOS 2.0 "

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2017

            #6
            I love and hate this machine.

            The drum and developer is basically an HP printer design. Cheap and easy to replace.

            Adf can go a million without issue.

            The bad thing is diagnostics. Lots of board problems, scan errors like e0459 instead of plain English.

            And the usual Konica issue of building contraptions instead tech friendly designs like the feed units

            Comment

            • brianho80
              Trusted Tech
              100+ Posts
              • Sep 2009
              • 198

              #7
              Re: Bizhub 350 scan to pc become landscape

              Hi everyone, i just found that, this setting under scan screen, just off this option, scan to pc will become potrait.

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3316

                #8
                Re: Bizhub 350 scan to pc become landscape

                Hi everyone, i just found that, this setting under scan screen, just off this option, scan to pc will become potrait.
                huh?

                Hans
                " Sent from my Intel 80286 using MS-DOS 2.0 "

                Comment

                • brianho80
                  Trusted Tech
                  100+ Posts
                  • Sep 2009
                  • 198

                  #9
                  Re: Bizhub 350 scan to pc become landscape

                  Sorry, thought of direct upload from iphone but failed.

                  hereby i upload again..
                  Attached Files

                  Comment

                  • Darren King
                    copiertech

                    500+ Posts
                    • Jul 2007
                    • 652

                    #10
                    Re: Bizhub 350 scan to pc become landscape

                    Originally posted by JR2ALTA
                    I love and hate this machine.

                    The drum and developer is basically an HP printer design. Cheap and easy to replace.

                    Adf can go a million without issue.

                    The bad thing is diagnostics. Lots of board problems, scan errors like e0459 instead of plain English.

                    And the usual Konica issue of building contraptions instead tech friendly designs like the feed units

                    Minolta used this design right from the Di250/350. Likely over 15 years. I am pretty sure it isn't an HP design.
                    PS. It isn't a Konica design either. I can't believe Konica stayed around as long as they did, before the merger, with the crap they were manufacturing. Almost everything KonMin is selling now is legacy Minolta design.

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2017

                      #11
                      I just started on km a few years ago. I didn't mean HP literally just that it's kinda cheap and slides in and out opposed to rebuilding

                      Comment

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