Problem Black C500

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  • Cosminake
    Technician
    • Dec 2011
    • 18

    #1

    [Misc] Problem Black C500

    Hi everyone,

    I have a Bizhub Pro C500.
    Problem with black, but only in polychromy and color overlays. If I print black text, the print is perfect.

    I've attached a scan.

    What should I do?

    Thank you!MINOLTA67.pdf
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Problem Black C500

    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:

    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • Mick01
      Trusted Tech

      250+ Posts
      • Nov 2012
      • 362

      #3
      Re: Problem Black C500

      Hi,
      your sample is a bit unclear however. Try and stop the print prior to entering the fusing unit. Check the image before fusing. Could also be a second transfer problem. Again stop the paper before fusing and check the image on the transfer belt.
      hope this helps to isolate your issue

      Comment

      • Cosminake
        Technician
        • Dec 2011
        • 18

        #4
        Re: Problem Black C500

        On the transfer belt, the image seems to look ok.
        I recently rebuilt the fuser assembly. New pressure, new fuser. Is there any setting for the fuser assembly after rebuilding it?

        Comment

        • Mick01
          Trusted Tech

          250+ Posts
          • Nov 2012
          • 362

          #5
          Re: Problem Black C500

          There is a fusing speed adjustment you can perform. In my experience it should not cause your issue though. Did you check the image on the paper prior to it entering the fuser? I've seen a faulty upper fusing roller give a similar problem.

          Comment

          • Cosminake
            Technician
            • Dec 2011
            • 18

            #6
            Re: Problem Black C500

            Originally posted by Mick01
            There is a fusing speed adjustment you can perform. In my experience it should not cause your issue though. Did you check the image on the paper prior to it entering the fuser? I've seen a faulty upper fusing roller give a similar problem.
            The image before entering the fuser it looks ok.
            When I touch the printed paper, all areas covered with black are in relief. I think it can be a problem with black toner density.

            Comment

            • Mick01
              Trusted Tech

              250+ Posts
              • Nov 2012
              • 362

              #7
              Re: Problem Black C500

              It could be a density issue, or a pressure issue. Calibrate the controller and look at the black Dmax values to see if the machine has a black density issue.

              Comment

              • Cosminake
                Technician
                • Dec 2011
                • 18

                #8
                Re: Problem Black C500

                I made an automatic gamma adjustment. I've attached the result.
                There seems to be a problem with DCBias on black.
                What should I do?

                Mick01, thank you very much for help!
                Attached Files

                Comment

                • Mick01
                  Trusted Tech

                  250+ Posts
                  • Nov 2012
                  • 362

                  #9
                  Re: Problem Black C500

                  Happy to help. It doesn't show dc bias level on the pic you sent from what I can see. Usually bad bias readings are due to worn developer or faulty tank. It appears though it completed auto gamma successfully. This indicates the levels within tolerances. Where is the machine at in regards to the pm cycle. It may need a pm (drums, devs, charge units). A good starting point is to replace the dev.
                  good luck

                  Comment

                  • Cosminake
                    Technician
                    • Dec 2011
                    • 18

                    #10
                    Re: Problem Black C500

                    15k copies ago I've changed:
                    - developers
                    - drums
                    - drum cleaning blades
                    - charging coronas
                    - fuser
                    - pressure

                    Before changing the developers, I've cleaned very well all dev units.

                    Comment

                    • Mick01
                      Trusted Tech

                      250+ Posts
                      • Nov 2012
                      • 362

                      #11
                      Re: Problem Black C500

                      Have you calibrated the RIP? Looking at the actual vs target should give a good indication of black density. It will also make adjustments to the black Dmax when printing. Try outputting test patter 81 or 82 and see what the density is for all colors. What is the thickness of the paper? You mentioned that the print is raised in high density areas. It could be pressure related. Carefully check all sleeves in the fusing unit. Check the one way clutch underneath the fusing unit.
                      Hope this gives you some ideas.

                      Comment

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