C351 IU - Bk is not recognised

[MFPTech]

Hi,

After replacing the IU-Bk, I went to check consumable life and the machine does not clear it.
Reboot machine, did grad adjustments, tried another IU - Bk and still the same problem.
Any ideas please why the C351 won't clear the IU - Bk?

Thanks!

[Mr Spock]

Re: C351 IU - Bk is not recognised

What part number are you using?
Also check where the chip plugs in. If this gets bent out of shape then it will not recognize the iu.

[pepper38_cnd]

Re: C351 IU - Bk is not recognised

First make sure you have no P-Codes the machine will not clear counters until stablization has been completed. ( Which will not happen if there is a P Code)

When an image unit is first replace the life indicator will display full less 1 bar, the machine will go into a longer than normal warming up cycle, at the end of the warming up cycle, the machine will go into Stablization after 2 to 5 minutes the life counter indicator will be cleared and Stabilization will end and you will get a ready to copy indicator your image unit change is now complete. If at any time you interupt any of this your life counter will not clear.

It is a common problem on the older machine when a Novice replaces the IU he imediately checks the Life Counter and assumes he has a problem because it hasn't cleared.