Konica Bizhub C253 Reset Image unit... (black)

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [Error Code] Konica Bizhub C253 Reset Image unit... (black)

    I am trying to get up to speed here, but what are the ways to reset a perfectly good image unit. (Of course) the customer is down right now and on my butt. I only have 2 of these machines in my customer base...
  • JSC
    Gimp

    500+ Posts
    • Dec 2006
    • 618

    #2
    Re: Konica Bizhub C253 Reset Image unit... (black)

    Originally posted by Doug James
    I am trying to get up to speed here, but what are the ways to reset a perfectly good image unit. (Of course) the customer is down right now and on my butt. I only have 2 of these machines in my customer base...

    You can "chip" the image unit, you'll find there is a company advertising on this site that can sell you the chips, or you can load the special firmware for that model that will stop the machine from asking for the unit to be changed. Paul from justmanuals might be able to supply the firmware if you do not have access to the manufacture tech site, again he has an advert on this site.

    Good Luck.
    Last edited by JSC; 12-16-2012, 04:37 PM. Reason: More info
    The gene pool could use a little chlorine.

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    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: Konica Bizhub C253 Reset Image unit... (black)

      Yeah, Paul at Just Manuals is KICK ASS.Not sure what I would do without him. I shot him an email...

      Comment

      • BennyAU
        Technician
        • Dec 2012
        • 25

        #4
        Re: Konica Bizhub C253 Reset Image unit... (black)

        probably a bit late now, but when in service mode, press stop - zero - clear

        go to iu life stop setting, and set to no stop

        the message will still be on the screen, but the machine will keep running.

        the above mentioned firmware will stop that message from showing on the screen, and the IU's will run until failure

        Comment

        • 907tec
          Trusted Tech

          250+ Posts
          • Feb 2008
          • 434

          #5
          Re: Konica Bizhub C253 Reset Image unit... (black)

          To be clear, though: the above procedure will not help if your machine already has IU's at the end-of-life. Changing the "no stop" setting will buy you some time if you make the change before the machine shuts down, but will not allow the machine to continue operation in this situation.

          Comment

          • Shadow
            PHD in Sh!t Disturbing

            250+ Posts
            • Sep 2011
            • 455

            #6
            Re: Konica Bizhub C253 Reset Image unit... (black)

            there is firmware to correct this issue.
            if you are an authorized KM Tech, you can download it for install.
            otherwise check with Paul to see if he has it.
            $hit Happens - Deal with it and move on.....................................sigpic....................................Lock & Load

            Comment

            • BennyAU
              Technician
              • Dec 2012
              • 25

              #7
              Re: Konica Bizhub C253 Reset Image unit... (black)

              Originally posted by 907tec
              To be clear, though: the above procedure will not help if your machine already has IU's at the end-of-life. Changing the "no stop" setting will buy you some time if you make the change before the machine shuts down, but will not allow the machine to continue operation in this situation.
              i have used this method to get machines running again in the past without issue, until i could get back with an iu/reset chip

              Comment

              • saffar

                #8
                Re: Konica Bizhub C253 Reset Image unit... (black)

                Hello all

                how can i remove the message Error coming

                Reset Image unit ..(black)

                A technician replaced one chip and the machine prints fine but the message keeps popping up again and again he couldn't remove it

                Comment

                • saffar

                  #9
                  Re: Konica Bizhub C253 Reset Image unit... (black)

                  I read there is firmware to correct this message any one has it please

                  Comment

                  • saffar

                    #10
                    Re: Konica Bizhub C253 Reset Image unit... (black)

                    Any one can give paul justmanual email

                    Comment

                    • darry1322
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2010
                      • 817

                      #11
                      Re: Konica Bizhub C253 Reset Image unit... (black)

                      Originally posted by saffar
                      Any one can give paul justmanual email
                      Paul from JustManuals passed away last year.

                      Comment

                      • saffar

                        #12
                        Re: Konica Bizhub C253 Reset Image unit... (black)

                        I am sorry to hear that

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