We recently got our C5501 back online after not using it for 1 year or so. I cannot seem to connect to it either in Command Workstation or from my Mac. Is there some function that could have gotten turned off? The ethernet cable is showing network traffic at the machine as well as at the router. I tried the IP address and server name through Command Workstation with no luck. This machine was running on this same network a year ago with no known changes when we took it offline. Any suggestion?
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Re: Cant' find C5501 on network
if you have the ip set then it may be taken now.
when you took it offline maybe your newer printer is using the same ip address.
may have clashing ip's.
i would set it to DHCP until you can reach it then set it to something that is clear. Most IT guys will leave the .01-.99 clear for Static IP addresses. -
Re: Cant' find C5501 on network
Sounds like that could be the case. How do I access the IP address? Is this done with a direct connection to the Fiery?Comment
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Re: Cant' find C5501 on network
Go to copier, push the Controller button on the LCD, go to Setup, enter password (usually 'Fiery.1' without commas), go to Network Setup and check the IP address. If it is ok, try to ping that IP and you should get a reply. Afterwards, you should be able to find the controller with Command Workstation.Comment
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Re: Cant' find C5501 on network
Got it. Changed the IP address and I was able to connect. Thank You!!Comment
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