c220 logical back for full back what's the difference.

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  • mikez
    Technician

    Site Contributor
    • Oct 2012
    • 30

    #1

    c220 logical back for full back what's the difference.

    I need to reformat the hdd in a c220 and there is 2 options a logical back and a full backup. Does anbody know the difference cause the service manual doesn't say. I don't want to lose scanning and fax address book if possible.
  • sanimir
    Trusted Tech
    • Nov 2010
    • 183

    #2
    Re: c220 logical back for full back what's the difference.

    full backup, it seems logical



    Originally posted by mikez
    I need to reformat the hdd in a c220 and there is 2 options a logical back and a full backup. Does anbody know the difference cause the service manual doesn't say. I don't want to lose scanning and fax address book if possible.

    Comment

    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009

      #3
      Re: c220 logical back for full back what's the difference.

      I think you mean format...logical will only delete the pointers that locate the data stored in the HDD, physical re-writes x's to the drive..physical takes much longer to accomplish, but either choice will delete your address books. To prevent this back up the entries via page scope web connection. I might recommend using the HDD Backup utility, but if you suspect a problem with the drive then you might just wind up putting back any corrupt files when you do the backup. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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      • brent
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1208

        #4
        Re: c220 logical back for full back what's the difference.

        mike. did you figure this out? please report back

        brent

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        • mikez
          Technician

          Site Contributor
          • Oct 2012
          • 30

          #5
          Re: c220 logical back for full back what's the difference.

          Originally posted by brent
          mike. did you figure this out? please report back

          brent
          We ended up clearing fax memory didn't do the format.

          Comment

          • brent
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1208

            #6
            Re: c220 logical back for full back what's the difference.

            what was it doing? that you needed to perform this?

            cant wait for school with ya in 3 weeks..

            brent

            Comment

            • mikez
              Technician

              Site Contributor
              • Oct 2012
              • 30

              #7
              Re: c220 logical back for full back what's the difference.

              Couldn't receive faxes, Sending side gets a line error message. and there was a code P18 I think is what it was.

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