bizhub c360 Service code 8139

[cwilson]

good day all. have a customer that switched from POP server to SMTP server and of course they cannot scan to email now. Changed the settings and am now getting a 8139 code. i have looked in the service manual, theory of operation and all the rest of my manuals but cannot find what that code means.


Any help would be much appreciated.....

[cwilson]

Re: bizhub c360 Service code 8139

ok well, i was taking the customers word when she was telling me 8139. Found out that authentication was not turned on and the info that was given to me was all wrong. After putting in the correct information, all was good!! Thanks for all the responses...