bizhub c252 at power up, get the hour glass then just a black screen. is this nvram?

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  • Bri Ski
    Technician
    • Jan 2010
    • 48

    #1

    bizhub c252 at power up, get the hour glass then just a black screen. is this nvram?

    Machine seems ready but will not print or copy Screen is black. is there a reset you can do without a reset tool? If so which buttons would you hold at power up, and Furthur procedure? Only have one bizhub in our territory. If you need any help with toshiba,sharp.xerox or copystar I could help ya out. Thanks for any suggestions.
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    Re: bizhub c252 at power up, get the hour glass then just a black screen. is this nvr

    Do you hear the machine running a calibration setup.
    It could be bad cable from panel to mfp pwb, dead short if nothing comes on, bad firmware, or bad nvram.

    Try opening the side door and see if it still goes blank. If not then look for a short. If it does then I would try firmware (I believe this is via a cf card). Even if the display does not work firmware can still load if you leave machine alone for 15 minutes. Nvram can only be ordered by an authorized dealer with a certified technician opening a ticket with SSD.
    And Star Trek was just a tv show...yeah right!

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    • CThurman
      Technician
      • Jan 2013
      • 15

      #3
      Re: bizhub c252 at power up, get the hour glass then just a black screen. is this nvr

      Check out these attachments. Could very well be nvram issue. Look at technical advice document first for description.Technical Advice Document.zipInstallation_Instruct.zip good luck

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