Bizhub 362 whit abort code

[DadO]

For the record, I had same problem 9 months ago but fix it whit reinstalling memory boards, faxkit and firmware.Now its back again
Abort code
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I tried reinstalling fax and memory but didnt help. When i disconnect print cable, machine works fine but when i connect print cable (tcp/ip type of connection), exclamation mark ( !) shows near memory status and memory drops on 99%
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Then 1 minute later i get abort code!.

I didnt instal memory in this machine , it was done by someone else (not from my company) so i took picture to show u guys what u think is this correct OEM konicaminolta memory. Machine says it have via configuration print page 320mb of memory and in service mode on machine configuration says it have 128 mb instaled memory.

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Fellow techs give me some well needed guidance! THANK YOU!

[mo0651]

Re: Bizhub 362 whit abort code

Check the computers printing to the machine. Someone sent a bad print job and is causing this. Google maps does this to Bizhub 200 series.

[dallas]

Re: Bizhub 362 whit abort code

- a TCP/IP Address conflict
- disable SLP in Network Tab via Webconnection

[Darren King]

Re: Bizhub 362 whit abort code

This abort code is almost always a problem with a print job. Clear the print queue on all computers printing to this machine, power cycle the copier and all should be good until the next time.
Darren

[JustManuals]

Re: Bizhub 362 whit abort code

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Paul@justmanuals.com

[Brischaffer]

Re: Bizhub 362 whit abort code

Had the same issue on one. It is definitly a bad job on someones computer.