C250 scan to smb

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  • keneisman
    • May 2025
    #1

    C250 scan to smb

    I've searched for, found and followed everything I could find on the subject of setting up the C250 to scan to smb. I can't get mine to work. I can successfully scan from other KM copiers to the same share, so I know that's set up right. I've compared the scanning and network settings of this copier with the other copier that works. They look the same. I'm just getting a very vague error message saying that it can't connect to the network. But i can print to it over the network and get into pagescope without a problem. So, I'm thinking it's connected to the network ok. Any suggestions on what I can look for to help me figure this out?

    Thanks
    Ken
    Tags: None
    • EarthKmTech
      Step aside, noob

      1,000+ Posts
      • May 2009
      • 2139
      #2
      Re: C250 scan to smb

      Originally posted by keneisman
      I've searched for, found and followed everything I could find on the subject of setting up the C250 to scan to smb. I can't get mine to work. I can successfully scan from other KM copiers to the same share, so I know that's set up right. I've compared the scanning and network settings of this copier with the other copier that works. They look the same. I'm just getting a very vague error message saying that it can't connect to the network. But i can print to it over the network and get into pagescope without a problem. So, I'm thinking it's connected to the network ok. Any suggestions on what I can look for to help me figure this out?

      Thanks
      Ken
      if all the settings are correct, the number 1 problem with smb scanning on the c252/c250 that still catches people out to this day is that the the computer name must be all capitals in the one touch key. (or you can use its IP address, IF the computer has a static IP)

        Comment

        • keneisman
          #3
          Re: C250 scan to smb

          Yeah, it's all caps. I also tried it by IP address. It still doesn't work.

            Comment

            • Mr Spock
              Vulcan Inventor of Death

              1,000+ Posts
              • Aug 2006
              • 2064
              #4
              Re: C250 scan to smb

              check the ntlm settings are set for v1/v2. I am not sure the c250 can do this but that may be what is needed.
              Also what o/s are you scanning to?
              And Star Trek was just a tv show...yeah right!

                Comment

                • keneisman
                  #5
                  Re: C250 scan to smb

                  Originally posted by Mr Spock
                  check the ntlm settings are set for v1/v2. I am not sure the c250 can do this but that may be what is needed.
                  Also what o/s are you scanning to?
                  It was originally set to V1/V2. I changed it to just V1 to see if that would fix it. It did not.

                  I'm scanning to a Linux-based NAS running CIFS for sharing.

                  I've got a bizhub 501 scanning successfully to the exact same share.

                    Comment

                    • emujo
                      Field Supervisor

                      2,500+ Posts
                      • Jun 2009
                      • 3009
                      #6
                      Note
                      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                        Comment

                        • keneisman
                          #7
                          Re: C250 scan to smb

                          Originally posted by emujo
                          Note
                          Aah! 2a is the culprit for me. My file share is across a router from the C250! I don't suppose there is a newer version of firmware out? I wouldn't even know how to check the current version or upgrade it, anyway.

                          Thanks for all your help.

                            Comment

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