C220 copy quality issue , print is fine

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  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #1

    C220 copy quality issue , print is fine

    Hi
    I have attached 2 images one is 'image gradation -print' its perfectly okay and the other is 'image gradation -copy' which is having image quality issues in all colours.
    I have done basic cleaning of the glass, mirrors but no change . I havent touched the CCD .
    I am trying my hands on KM for the first time .

    Its basically a copy problem so any ideas on where I should start .

    Thanks
    David
    Attached Files
    a machine is only as good as your tech : source:screwtape ; the scary one
  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1250

    #2
    Re: C220 copy quality issue , print is fine

    Originally posted by davidj7
    Hi
    I have attached 2 images one is 'image gradation -print' its perfectly okay and the other is 'image gradation -copy' which is having image quality issues in all colours.
    I have done basic cleaning of the glass, mirrors but no change . I havent touched the CCD .
    I am trying my hands on KM for the first time .

    Its basically a copy problem so any ideas on where I should start .

    Thanks
    David
    Copy quaity resolution will never compare to print resolution and hence may reveal any inconsistancy with the image units that doesn't show up as much when printing. That being said, you obviously need to start with the optics as the prints look ok. Remove the original glass.Using a cleaning pad dampened withalcohol, wipe the mirrors. Then make more copies to see if there is any improvement. Also, take note as to whether your copying the origional in text mode as opposed to photo as this will also influence the copy quality if you try to copy an item that is more of an image but have the machine set to treat the image as text.

    If cleaning the optics doesn't help----How do those image units look? What's the meter count on that machine?
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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    • davidj7
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2009
      • 1107

      #3
      Re: C220 copy quality issue , print is fine

      Hi blaze
      the meter count on the machine is 172,000. The prints are 100% perfects only copy show Image quality defects.If you compare the internal test print of print and copy you will see noticeable quality deterioration in copy .So the laser and drums are okay. I ve cleaned the glass and mirrors.
      a machine is only as good as your tech : source:screwtape ; the scary one

      Comment

      • blazebusiness
        SanDiegoCopierRepair.com

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 1250

        #4
        Re: C220 copy quality issue , print is fine

        Originally posted by davidj7
        Hi blaze
        the meter count on the machine is 172,000. The prints are 100% perfects only copy show Image quality defects.If you compare the internal test print of print and copy you will see noticeable quality deterioration in copy .So the laser and drums are okay. I ve cleaned the glass and mirrors.
        Understood. Copies will never look as good as prints.The darker parts of the gradiation copy look ok---Only the lighter parts of the origional look a little washed out. Again--copies will never look as good as prints. Are you copying the image in text mode? Also the top and bottom of the image shows some variation in density when I compare them in your example which speaks to me of image units or some cleaning item. Things you can try to help variation:
        Clean Charger wires with wire cleaning tool
        Clean PH windows using cleaning pad assy
        Last edited by blazebusiness; 02-12-2013, 05:58 PM.
        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

        Comment

        • davidj7
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2009
          • 1107

          #5
          Re: C220 copy quality issue , print is fine

          hi blaze,
          i know copies will never look as good as print but i have much better gradation copies . As you said 80-100% fills are fine , lines appear in 80-50% , less than 50% its hardly visible.You are right on density difference in in board and out board end , the inboard end is lighter.

          blaze these prints were made in extended service mode ,gradation adjustment copy/print.

          What do you mean by "Clean PH windows using cleaning pad assy". I dont have much experience on KM
          a machine is only as good as your tech : source:screwtape ; the scary one

          Comment

          • blazebusiness
            SanDiegoCopierRepair.com

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 1250

            #6
            Re: C220 copy quality issue , print is fine

            bizhubC220_C280_C360 ph window cleaning.pdf
            bizhubC220_C280_C360 main charger cleaning.pdf
            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • davidj7
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2009
              • 1107

              #7
              Re: C220 copy quality issue , print is fine

              Oh yes I have cleaned both , I just wasn't familiar with the terminology.
              a machine is only as good as your tech : source:screwtape ; the scary one

              Comment

              • blazebusiness
                SanDiegoCopierRepair.com

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 1250

                #8
                Re: C220 copy quality issue , print is fine

                Originally posted by davidj7
                Oh yes I have cleaned both , I just wasn't familiar with the terminology.
                Then your variation is due to the image units. Just doesn't show up as much in prints yet because images when you print are much stronger. That's my best guess. Hope that helps.
                sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                Comment

                • davidj7
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2009
                  • 1107

                  #9
                  Re: C220 copy quality issue , print is fine

                  OKay I will check that and revert back to you
                  a machine is only as good as your tech : source:screwtape ; the scary one

                  Comment

                  • PeterG
                    Trusted Tech

                    100+ Posts
                    • Jul 2008
                    • 177

                    #10
                    Re: C220 copy quality issue , print is fine

                    If I am understanding you correctly, those images are the ones when you are doing the gradation.
                    That is normal. They all do that.

                    Comment

                    • RRodgers
                      Service Manager

                      1,000+ Posts
                      • Jun 2009
                      • 1947

                      #11
                      Re: C220 copy quality issue , print is fine

                      Originally posted by davidj7
                      Hi
                      I have attached 2 images one is 'image gradation -print' its perfectly okay and the other is 'image gradation -copy' which is having image quality issues in all colours.
                      I have done basic cleaning of the glass, mirrors but no change . I havent touched the CCD .
                      I am trying my hands on KM for the first time .

                      Its basically a copy problem so any ideas on where I should start .

                      Thanks
                      David
                      I've learned a LONG TIME AGO (back on the 8020) NEVER EVER, EVER copy these and expect them to look any good.
                      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                      Comment

                      • davidj7
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jan 2009
                        • 1107

                        #12
                        Re: C220 copy quality issue , print is fine

                        peter, rrodgers@ copy is the internal extended service mode copy and not a copy i have taken from the platen glass.It used to come perfectly like the " gradation-print " till a few weeks back.
                        a machine is only as good as your tech : source:screwtape ; the scary one

                        Comment

                        • EarthKmTech
                          Step aside, noob

                          1,000+ Posts
                          • May 2009
                          • 2139

                          #13
                          Re: C220 copy quality issue , print is fine

                          Originally posted by davidj7
                          peter, rrodgers@ copy is the internal extended service mode copy and not a copy i have taken from the platen glass.It used to come perfectly like the " gradation-print " till a few weeks back.
                          They never look the same as the gradation print even out of the box, period.

                          What you're seeing is normal and not a fault.

                          Comment

                          • davidj7
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Jan 2009
                            • 1107

                            #14
                            Re: C220 copy quality issue , print is fine

                            i am getting image quality problems in copies with copy being light in the inboard side . the gradation prints i ve attaches started going bad at the same time so for easier comparison i ve attached that.

                            I have been working on copiers/printers long enough to understand the point all of you are trying to make and i know i cant expect the same quality in copies and prints .I get that ,but when one fine morning i get copy quality issues and one side is lighter than the other and i get small horizontal lines in copy only i know something is wrong . Please understand that I didnt have this problem in copy till few weeks ago.
                            a machine is only as good as your tech : source:screwtape ; the scary one

                            Comment

                            • Gaffers01
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • May 2011
                              • 334

                              #15
                              Re: C220 copy quality issue , print is fine

                              Right as previously said by someone else, the prints that you have attached to your original post are normal, every one of these model machines new from the box look like that.

                              You need to show a copy from the platen so we can have a look at the actual problem that you have not the Graduation sheet.

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