Bizhub 750 error code 2401

[cristian]

Re: Bizhub 750 error code 2401

After replacing the PRCB, go to the Service Mode and set softswitch 32, bit 1 to "0" (OFF). Then re-flash the firmware and, after restarting the machine, set softswitch 32, bit 1 to "1" (ON).
I also will try, but i do not think it will be usefull, to do the steps after the ... go to the Service Mode...What it means re-flash the firmware? How should I proceed? I have checked this code with 3-4 major companies technicians in my country and almost all the techs have sugested to rewritte the firmware, but when i have ask them how to do it, they have admit that none of them have done such thing before with an B750.
Thank you again.

[cristian]

Re: Bizhub 750 error code 2401

I have send the machine to a much larger warehouse to be able to find the boards i need. They have say to me that they have changed the power board, and i think you was right.Was indeed DCPS1.... but now they have an C2202 code at starting up.I must wait another few days untill they find an M3 motor to replace it....Anyway you was the onlyone who has find exact the problem.Thank you and I appreciate it...

[Mick01]

Re: Bizhub 750 error code 2401

Cristian,
Happy to help, i am glad the 2401 code has been resolved.
Let me know if you are unable to resolve the other code you are getting.