Konica Minolta C280 with a C-5370

[Mat Wilson]

I have a C 280 that is bringing up a C-5370 code and i can't seem to find the error code in the service manual. I have tried a trouble reset and also tried reconnecting all cables on MFP. Would should i try next? Any suggestions would help a lot.

[Darren King]

Re: Konica Minolta C280 with a C-5370

C5370 MFP control board cooling
fan motor’s failure to turn
• The fan lock signal remains HIGH for a predetermined
continuous period of time while
the motor remains stationary

[Mat Wilson]

Re: Konica Minolta C280 with a C-5370

C5370 MFP control board cooling
ure to turn

continuous period of time while
the motor remains stationary

When I first turn the machine on the fan will rotate for about 30 seconds before the error code flags

[tech51]

Re: Konica Minolta C280 with a C-5370

When I first turn the machine on the fan will rotate for about 30 seconds before the error code flags

If your looking at the small fan on the mfp board then your looking at the wrong one(exactly what I did first time I saw this code). The fan causing the problem is the one that sits flat in the bottom of the machine under the metal box that houses the boards. Swing the board box out and you will see it. To test it you can swap it with the fuser cooling fan. I've never had any luck cleaning them, I normally replace them. Hope this helps...

[Mat Wilson]

Re: Konica Minolta C280 with a C-5370

thanks tech51 i was looking at the wrong fan. i pulled the fan out and swapped with the fuser cooling fan and error moved, i managed to dismantle the fan and clean it out and got the machine working till i get a new fan. thanks for your help

[Shem]

Re: Konica Minolta C280 with a C-5370

If your looking at the small fan on the mfp board then your looking at the wrong one(exactly what I did first time I saw this code). The fan causing the problem is the one that sits flat in the bottom of the machine under the metal box that houses the boards. Swing the board box out and you will see it. To test it you can swap it with the fuser cooling fan. I've never had any luck cleaning them, I normally replace them. Hope this helps...

THANK YOU!!!!!

[techsxge]

Re: Konica Minolta C280 with a C-5370

If it's still relevant, here is the Error: Fabian's cloud