Bizhub C351 - C0204 Tray 2 Elevator Failure

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  • street223

    Bizhub C351 - C0204 Tray 2 Elevator Failure

    Hi,

    I moved our C351 to a new location and now I get a C0204 error code. I think it got dammaged on the move.

    I've made a video:


    The Motor lift up two times and let it fall again.

    The tray looks okay no cracks and behind the tray looks all okay.

    Do you have an idea how to resolve this problem?

    Regards

    street223
  • SmellsHot
    Head Tech

    500+ Posts
    • Dec 2009
    • 512

    #2
    Re: Bizhub C351 - C0204 Tray 2 Elevator Failure

    Replace the tray lift motor......
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: Bizhub C351 - C0204 Tray 2 Elevator Failure

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • street223

        #4
        Re: Bizhub C351 - C0204 Tray 2 Elevator Failure

        Originally posted by SmellsHot
        Replace the tray lift motor......
        @SmellsHot. Thanks I have replaced the motor and now all is working like a charm .

        Comment

        • Service@PRT
          Trusted Tech

          100+ Posts
          • Oct 2016
          • 181

          #5
          Re: Bizhub C351 - C0204 Tray 2 Elevator Failure

          got same problem... checked connections already... so i guess its time to replace the lift motor but i cant find any part number.

          anyone knows part number of tray lift motor or tray 2? for this machine? and opc drum for magenta part number too.

          thanks



          Every day of life is a learning process...
          Just make sure you are open in all aspects of comments.

          Comment

          • mx6turbo89
            Trusted Tech

            Site Contributor
            100+ Posts
            • Oct 2013
            • 154

            #6
            Re: Bizhub C351 - C0204 Tray 2 Elevator Failure

            Originally posted by Service@PRT
            got same problem... checked connections already... so i guess its time to replace the lift motor but i cant find any part number.

            anyone knows part number of tray lift motor or tray 2? for this machine? and opc drum for magenta part number too.

            thanks
            Here's a parts manual: https://www.dropbox.com/s/qf6ucnhilu...anual.pdf?dl=0

            Comment

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