If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.
Thanks, Kitty.
I was about to head to the customer after lunch, got in touch with KM support earlier today but ofcourse they've never heard of the problem. Anyway, they told me to vacuum the hopper completely clean and replace the dev unit, toner and drum. Thinking I'll try that, it's better than nothing...
I'll report my findings!
KM support always with the same phrase......'we never had this issue' bla bla bla
The ones we had that were regular repeat issues we changed the toner on, (along with everything else, again & vacuumed out the hopper) and it hasn't come in again.
Comment