C224e Service menu

[Gaffers01]

Am I being stupid but how the hell do you get into the service menu on a C224e?

[Gaffers01]

Re: C224e Service menu

oh by the way i am an engineer, but this is our first C224e and i'm trying to initialise the doc feeder.

[Gaffers01]

Re: C224e Service menu

Found it !! Damn you Display Keypad icon.

I like having conversations with myself, makes the day go quicker.

[emujo]

Re: C224e Service menu

I was going to recommend using the stylus if you were just having issues getting into service mode. Had quite a few that finger presses are not accurate enough. BTW, I spent at least 10 min looking through the service manual trying to figure out a way to "Unlock" the control panel. Never let knowledge get in the way of MFP repair. Emujo

[PeterG]

Re: C224e Service menu

I think all of us have had the same issues. The trick is to touch the keys slowly, rather than bang away like we did on the old mechanical keys.
I hate this new interface with a passion. They had it pretty right with the C280 & C284's but of course when you have something that works properly, you have to change it.
We, by default are disabling ce password & changing Admin password to the old one. It's a lot less frigging around with the touch panel.

[Konicoz]

Re: C224e Service menu

actually I like the new interface - yes shoot me

[Imsdal]

[msb]

Re: C224e Service menu

Am I being stupid but how the hell do you get into the service menu on a C224e?

So simple
Utility> meter count> details> ^00^01
Pass: ************

[PeterG]

Re: C224e Service menu

Thanks for supplying that to every "end-user" in the world.

Who exactly pays us techies our wage?
Why don't you paste your bank details as well?

[Mitch Barron]

Re: C224e Service menu

I had it out with mine too.....I won. oh and the "E" stands for Extreme. Like EXTREME complicated.

[Phrag]

Re: C224e Service menu

I had it out with mine too.....I won. oh and the "E" stands for Extreme. Like EXTREME complicated.

Just like C70hc. "HC" for Hard Core.

[EarthKmTech]

Re: C224e Service menu

I had my first experience with the E series today.


took numerous attempts to get into service mode, but really you can get in there just as fast as with the hard keys, you just have to be accurate with where you press. No idea why they had to change it, what was wrong with the old panels ? Other than them blowing up regularly with static discharge events in certain environments.

[emujo]

Re: C224e Service menu

So simple
Utility> meter count> details> ^00^01
Pass: ************

Well if you try this sequence on the 224e you may find yourself wondering why you can't get into service mode...And they are very touchy..Emujo

[mo0651]

Re: C224e Service menu

Speak sloOOOOOOWWWEEEERRRR to it, it is a Konica Minolta!!!!

[wseyller]

I have been dealing with these for a while and yes slower is better. Also we remove the annoying 9272 CE password. I have connected a 654 that did away with the slide out screen which is the same deal with the touch 10-key pad.

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