C250 with C2552 Code

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Solotime
    Trusted Tech

    100+ Posts
    • Feb 2009
    • 223
    #1

    C250 with C2552 Code

    Have a c250 that had a C2552 code. Went out yesterday and installed new Cyan IU and also had to replace the drive unit for the I/U's because the cyan IU had locked up and stripped a gear. Customer called this morning with C2552 code again? They opened and closed the door and it is running again. Any suggestions? It is a way out of town account so wanting to get info before going back.
    Thanks,
    Tags: locked up
    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838
      #2
      Re: C250 with C2552 Code

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      http://www.justmanuals.com



      Paul@justmanuals.com

        Comment

        • avecosat
          Trusted Tech

          250+ Posts
          • Jun 2012
          • 303
          #3
          Re: C250 with C2552 Code

          Change back the UI, I spend the same and until changed again by another unit was still out the error.

            Comment

            • HoonBoy
              Trusted Tech

              100+ Posts
              • May 2011
              • 130
              #4
              Re: C250 with C2552 Code

              Let them try too change toner first, often it will solve the case. Sometimes it's empty but not giving a toner empty indication... Could also be that something is wrong with the toner supply....

                Comment

                • blazebusiness
                  SanDiegoCopierRepair.com

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 1250
                  #5
                  Re: C250 with C2552 Code

                  Originally posted by HoonBoy
                  Let them try too change toner first, often it will solve the case. Sometimes it's empty but not giving a toner empty indication... Could also be that something is wrong with the toner supply....
                  Agreed....I've seen that happen due to toner. Start with a fresh toner. If that doen't fix it.....diagnose toner supply problem or IU problem.
                  sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                    Comment

                    • DigiMan
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jan 2013
                      • 262
                      #6
                      Re: C250 with C2552 Code

                      I would agree with previous answers,usually(as far as ive seen)when trying to add toner manually and theres a problem with it the procedure keeps going for 20-30 seconds while no problem results in 10 seconds more or less.You could try to take a look at the hopper section by pulling out the toner,theres a triangle plastic beeing pressed by a spring,its a long shot but you could try to check if its broken/out of place.

                      Hope i helped.
                      I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

                        Comment

                        • Solotime
                          Trusted Tech

                          100+ Posts
                          • Feb 2009
                          • 223
                          #7
                          Re: C250 with C2552 Code

                          Replaced the Cyan I/U again yesterday morning. So far it has been running. I suspect that when I installed the original new unit, and since the gear was damaged and not turning the I/U's that somehow the initialization process got screwed up.

                            Comment

                            Previous template Next
                            Working...