Bizhub 600 jam code 3102

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  • brianho80
    Trusted Tech
    100+ Posts
    • Sep 2009
    • 198

    #1

    Bizhub 600 jam code 3102

    Hi guys..

    I encounter a problem here that whenever I copying using "face up" under "finisher" setting, paper will stop half at the fixing exit area which cause j3102..

    However with "face up" feature off which the paper path will goes into adu unit and out , it doesn't has problem.

    Of cause from jam history i can see a lot j3102( paper exit sensor not off with specific time) ..

    Action: clean up exit sensor; checked rollers condition ; claws conditions and timing condition .. All seem ok.

    Anyone has better idea??
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2030

    #2
    You can fix this problem rather easily.

    Remove finisher, remove left cover, four screws to remove exit unit.

    In this unit, you WILL find damaged or flipped mylar. If you don't see it, keep looking

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Bizhub 600 jam code 3102

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • SmellsHot
        Head Tech

        500+ Posts
        • Dec 2009
        • 512

        #4
        Re: Bizhub 600 jam code 3102

        Originally posted by JR2ALTA
        You can fix this problem rather easily.

        Remove finisher, remove left cover, four screws to remove exit unit.

        In this unit, you WILL find damaged or flipped mylar. If you don't see it, keep looking
        YEP HE'S GOT IT RIGHT.....
        Everyone has the right to be stupid. Some people just abuse this privelage more than others

        Comment

        • HoonBoy
          Trusted Tech

          100+ Posts
          • May 2011
          • 130

          #5
          Re: Bizhub 600 jam code 3102

          Also don't forget the mylars on the metal guide by the ADU entrance, they get worn by the paper passing...

          Comment

          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 14497

            #6
            Re: Bizhub 600 jam code 3102

            J31-02 means the paper isn't getting to the fuser exit on time. I would be more inclined to think the gate that either sends the paper straight out or down into the ADU is not working. Check that the spring is still in place.
            If it is a J32-01 then the other response is likely correct.
            Hope this helps.

            Comment

            • brianho80
              Trusted Tech
              100+ Posts
              • Sep 2009
              • 198

              #7
              Re: Bizhub 600 jam code 3102

              I need to remove the mylar??

              Comment

              • JR2ALTA
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2010
                • 2030

                #8
                Re: Bizhub 600 jam code 3102

                You know that mylar can be flipped, or bent or ripped.

                If it's bad, peel it off and clean with alcohol. Or if the bad section is attached to a bigger piece use a hobby knife to slice it off.

                If it's just flipped, unflip it and see if it looks decent.



                See, this exit section has two paper paths. (Don't quote me on the face-up, face-down)

                1. It leaves the fuser for face-up prints through one path.

                2. It leaves the ADU for face-down through a different path.

                That's why it's inconsistent depending on the job you're doing.

                Comment

                • sonypoland
                  Technician
                  • Oct 2013
                  • 29

                  #9
                  Re: Bizhub 600 jam code 3102

                  Originally posted by brianho80
                  Hi guys..

                  I encounter a problem here that whenever I copying using "face up" under "finisher" setting, paper will stop half at the fixing exit area which cause j3102..

                  However with "face up" feature off which the paper path will goes into adu unit and out , it doesn't has problem.

                  Of cause from jam history i can see a lot j3102( paper exit sensor not off with specific time) ..

                  Action: clean up exit sensor; checked rollers condition ; claws conditions and timing condition .. All seem ok.

                  Anyone has better idea??

                  Did you fix the problem with J31-02?

                  Comment

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