Bizhub C353 unable to connect to AUTH device

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  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    #1

    Bizhub C353 unable to connect to AUTH device

    Hey Mates

    We have a customer, who have bought an used Bizhub C353 from another company.

    When they push "Scan/Fax" button on the panel, the machine says "Unable to connect to AUTH device". But they have not such a device, so how can we deactivate that function?? We have tried an "Data Clear" from service mode. But it didnt help.

    Hope to hear from you.

    Thanks in advance :-)
  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    #2
    Re: Bizhub C353 unable to connect to AUTH device

    I have found out by myself :-)

    Service Mode > Stop - 9 > Management Function Choice > Unset

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