Bizhub c350 imaging unit -Message override

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  • dmzfmz
    • May 2025

    #1

    Bizhub c350 imaging unit -Message override

    Got a Bizhub c350 --After displaying REPLACE
    IMAGING UNIT SOON --the machine just stopped
    --says CHANGE IMAGING UNIT-
    Any techs know how to disable that message
    and allow machine to continue using that
    imaging unit without a chip reset (black)
    Thanks in Advance
  • ni311
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2008
    • 658

    #2
    You cannot override the message.
    You have two choices:
    - buy a new unit
    - buy a chip resetter
    A new unit can be used once, but with a chip resetter you can reset an unlimited number of units.
    Konica Minolta Error Codes - Explanations and Solutions

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    • cobiray
      Passing Duplication Xpert

      1,000+ Posts
      • Mar 2008
      • 1199

      #3
      You cannot reset the message but you can disable the lockout on the IU's. I would have the units replaced and ask your tech to disable the lockout for you on the service call.
      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
      Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

      Comment

      • redhotrob
        Technician

        50+ Posts
        • Feb 2008
        • 69

        #4
        Yes, the factory default is for the machines to stop when the image unit life has expired. In the service security mode this can be disabled.
        Stop,9

        Comment

        • popcornpuppy
          Technician
          • Jul 2008
          • 29

          #5
          once in tech rep mode press stop, 9 and set image units from "stop" to "no stop" on newer machines you need to press stop, 0, C once in tech mode

          Comment

          • DarthAlbin

            #6
            Originally posted by cobiray
            You cannot reset the message but you can disable the lockout on the IU's. I would have the units replaced and ask your tech to disable the lockout for you on the service call.
            I thought that feature didn't come out until the C450.

            Never mind. I forgot. Newer FW feature right?

            Comment

            • deep
              Trusted Tech

              100+ Posts
              • Jun 2008
              • 208

              #7
              Originally posted by DarthAlbin
              I thought that feature didn't come out until the C450.

              Never mind. I forgot. Newer FW feature right?

              Absolutely correct. Some features will be different depends on what category you machine is.

              Sometimes if a lot of customers feel unhappy on some unreasonable feature, the manufacturer will modified it.
              Kenny

              Comment

              • Shayra

                #8
                Re: Just purchase a reset chip

                If you work for a dealer...Try contacting a wholesale distributor like Copylite for the chip. Each chip is priced below $20.

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