C552 offsets the colors

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  • avecosat
    Trusted Tech

    250+ Posts
    • Jun 2012
    • 304

    #1

    C552 offsets the colors

    Hi I have a C-552 that offsets the colors. I tried with the transfer unit and the black unit, the problem is intermittent and it's driving me crazy. Have you any idea , thanks.

    Note: the translation is from google, sorry.
  • nvram
    Technician
    • Jul 2009
    • 40

    #2
    Re: C552 offsets the colors

    Hi, check the idc shutter mechanism, if the linkage is stiff, the sensors will remain covered while the door is closed.

    Comment

    • Jazzwcs
      Technician
      • Jun 2012
      • 40

      #3
      Re: C552 offsets the colors

      Couple of things to try:
      1. Try cleaning the write unit off. If you have any developer dumping it will get on write unit windows and cause this. You may have to pull write unit out to clean it off properly.
      2. If you are getting the oil can light with P-14 code, do the skew adjustment reset procedure for the write unit.
      3. If you are getting the oil can light with P-21 or P-22 codes, check and clean IDC sensors and make sure the shutter is opening closing properly.

      Comment

      • avecosat
        Trusted Tech

        250+ Posts
        • Jun 2012
        • 304

        #4
        Re: C552 offsets the colors

        Thanks to all , I get the code P-31 and I have the trouble code C225B/C ( Black PC motor ) .

        Comment

        • Jazzwcs
          Technician
          • Jun 2012
          • 40

          #5
          Re: C552 offsets the colors

          With those 2 codes you are looking at the main drive assy now. May need to replace it.

          Comment

          • mo0651
            Service Manager

            1,000+ Posts
            • Apr 2009
            • 1054

            #6
            Re: C552 offsets the colors

            Are the colors off only when copying or printing multiple copies? If so check the fuser loop sensor located on the frame below the fusing unit. It sticks and causes offsetting colors.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838

              #7
              Re: C552 offsets the colors

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


              Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

              Comment

              • avecosat
                Trusted Tech

                250+ Posts
                • Jun 2012
                • 304

                #8
                Re: C552 offsets the colors

                Originally posted by mo0651
                Are the colors off only when copying or printing multiple copies? If so check the fuser loop sensor located on the frame below the fusing unit. It sticks and causes offsetting colors.

                Comment

                • nvram
                  Technician
                  • Jul 2009
                  • 40

                  #9
                  Re: C552 offsets the colors

                  Hi p31 is soilage on the main drive encoder sensors, when left unchecked, the problem develops into 225b, this can only be resolved by replacing the dcpu, but make sure you clean the sensors otherwise you will over time have to replace the dcpu again.

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